The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality plants; great value; great communication; fast delivery = feel confident and happy and shop with trust”

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“I ordered a money tree as a treat, the tree came fully protected and speedily I’ve since re-potted the tree and is starting to thrive in its new space! Thank you again!”

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“Loving my plants! Plants were delivered with great care and in a great condition, definitely would buy again!”

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“Very good service a great range of plants”

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“Arrived earlier than expected. Well packaged & great price.”

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“Very happy indeed! Plants were fab and delivered fast. 👍🏻🙏🏻❤️”

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“Plant is just simple amazing, and the most important was packed professionally with great care so came in perfect condition. Well done”

The Stem 5 star review on 29th July 2022

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“I ordered a pink flamingo plant from The Stem. It arrived incredibly promptly and I’m really delighted with it- it looks bright, abundant and healthy - as nice in real life as it’s pictures on the web!”

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“Beautifully packed and safely delivered”

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“I ordered a Birds of Paradise plant from The Stem and it was reasonably priced, came within a few days and looks beautiful. It’s a lonely new addition to my living room. Thank you, highly recommend.”

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“Excellent condition and very healthy :)”

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“Ive ordered multiple times, both for work and my home environment. The team is lovely and very responsive. - even the delivery driver! The plant options are good and very clear and have grown wonderfully. The plants and pots are reasonably priced. I think its a lovely business and must be really rewarding to work in an environment where you are adding value / positively impacted people (as i think plants are healthy and good mentally) all the best 🌼🌱🌿☘️🪴”

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“the service was impeccable and the quality of the plant amazing. I love it”

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“Love the plant that I bought! It’s a good, healthy plant (I was a bit worried about this when buying online) and looks just like the ones on the website. Delivery was seamless as well- highly recommend.”

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“The plants arrived safely and they are really nice for our office. Delivery was super quickly as well.”

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“We were looking to get some plants for our studio to make more green. We are so happy with what we got and came well packed. I might get a cowboy cactus for myself.”

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“Plant delivered in a securely packed box within a few days. Very nice healthy, good size plant; low price. Satisfied with the plant received.”

The Stem 5 star review on 27th July 2022

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“Fantastic quality of plants (4 x snake plants). Excellent delivery service with no additional / unnecessary plastic packaging, which I very much appreciate.”

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“Got 3 beautiful plants at my door in a matter of 4-5 days and in good condition. It’s perfect if you don’t own a car and you want to get bigger plants.”

The Stem 5 star review on 26th July 2022

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“Plant received within a few days, well packed for safety. Nice price for the plant size purchased. Very healthy plant.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews