The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Christmas tree, promptly delivered, great value”

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“So happy with my Christmas tree from The Stem! Great value and quality tree and delivered to my door which made it so easy :)”

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“First time buying a Christmas Tree "sight unseen" but I am pleasantly surprised. I bought a 5'-6' tree, fully expecting it to be 5'1" tall but no - closest to 6' without being over! And very classic Christmas Card tree shape too. Full and bushy. Very pleased!”

The Stem 5 star review on 16th December 2021

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“Fantastic service and beautiful Christmas tree and lights. I couldn't be happier. I am looking forward to getting some house plants from The Stem in the new year.”

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“Everything was beautiful and perfectly delivered !”

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“Absolutely thrilled to have been delivered a beautiful tree. Prices were reasonable, delivery on the day expected and all very straightforward and convenient! Would 100% recommend.”

The Stem 5 star review on 15th December 2021

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“Beautiful tree - stayed fresh & very little drop.”

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“Very happy with the service, delivery man very charming,shape of the Xmas tree beautiful. Just would have loved if it was nearer 7ft than just above 6ft, but except that all perfect. Happy Xmas to everyone.”

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“I came across The Stem via a post I saw on Facebook, and I was instantly intrigued, so I decided to check in out. I immediately loved the selection of plants offered on the site, specifically the Christmas Trees that were being sold, so I decided to give it a try and all of my expectations have been exceeded. My tree was delivered the other day and it arrived in excellent condition and is absolutely beautiful! I give The Stem 5 stars for the excellent products being offered as well and the incredible customer service they provide.”

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“We are really happy with our Christmas tree, it's superb! The service was perfect too! Thank you!”

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“Fabulous! Great website, good communication throughout and an amazing Christmas Tree delivered to my door! Very happy….”

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“The perfect Christmas tree! Great quality and go make it even better it was delivered to our front door.”

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“Delivered as expected, good quality Christmas tree would buy again.”

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“Very happy with our Christmas tree from Stem. It arrived on the day and although it was outside the delivery slot we were given the phone number of the delivery driver and were able to have it delivered to our downstairs neighbour.”

The Stem 5 star review on 14th December 2021

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“Fabulous 🎄 Great delivery service & beautiful tree - would thoroughly recommend & will do again next year Thank you 🙏 🎅🏻”

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“Easy ordering and seamless delivery and by far the nicest real tree I have ever had, green, full and perfectly shaped. Will definitely use The STEM again”

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“Beautiful tree. Always hesitant when not choosing one ourselves but we really needed it delivered. We were not disappointed, it’s full, fresh and we are really happy. Great price too for the tree, and delivery included.”

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“Very obliging and helpful team. Quick delivery of a good quality Christmas tree, that I was expecting to just squeak into the chosen size range, but it was actually at the higher end!”

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“Fabulous plant, prompt delivery & great customer service - bought for a friend for their new flat. Would highly recommend !”

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“Very efficient service. Beautiful tree. Will definitely use again and will be recommending to family and friends 😊”

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The Stem is rated 4.9 based on 4,918 reviews