The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb orchid plant, supplied in very good quality packaging and reasonably priced. Only downside was slow communications but not a major problem in an excellent purchase.”

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“I am really happy with my experience with The Stem! Sometimes when you order plants online they arrive a bit 'sad' but they arrived looking fresh and pretty!! It really gave me the feeling the someone that cares selected them! I would definitely recommend and will for sure order again! Amazing service!!!”

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“Quality of the plant (Blue Myrtle Cactus) was excellent, the ceramic pot I bought along with it is great! Equally important it was all very well packaged and arrived safe and without any damage. Will certainly buy from The Stem again!”

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“So very pleased with our new plant from The Stem. Plant in excellent condition. Perfect packaging. The delivery was perfect. 10/10 for everything. Definitely going to order more soon. Thanks to all involved.”

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“Thank you so much really love the money tree. The way it was packaged made it more special. Love the concept, will definitely be recommending you to family and friends.”

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“Lovely plants ! They got delivered on time though a little dry but got them watered immediately and they look amazing!”

The Stem 5 star review on 9th February 2022

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“Arrived quickly in a lovely packaging!”

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“Plants and pots arrived in perfect condition, accompanied with extensive care info.”

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“Beautiful plants, great delivery, easy communication.”

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“My plant is big and healthy. It arrived quickiy, beautifully packaged and ecologically wrapped .which I really appreciate. I also like the underlying ethos of this company. GOOD LUCK.”

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“I am so impressed. My plants came within two days and were in perfect condition and of great quality. The price is also competitive compared to other sites. VERY HAPPY!! Thank you Stem!”

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“Love my new plant and pot that sits handsomely on my desk. It was so well packaged and taken care of for posting and is in excellent condition. Will absolutely be back for more.”

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“Great value plants and a quick service too. Thank you”

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“Bought a beautiful asparagus fern and a big handful of dried flowers to arrange, from The Stem. All were delivered on time, well presented and healthy. Really chuffed with my purchase and would definitely buy again x”

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“Very happy with my Asparagus Fern. Thoroughly recommend”

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“The plants were delivered in really good condition. They look beautiful, healthy and in good shape with shiny leaves.”

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“Received an absolutely beautiful plant (healthy and green, and a very good size!) at an excellent price. These would make a fantastic, far more cost-effective, alternative to cut flowers and I'll certainly be using The Stem to send gifts in the future.”

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“Easy, on time, good price, lovely plant.”

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“I’m so happy about my plant, it’s exactly what I wanted and delivered on time. it brighten up my living room. Thank you The Stem team. Will definitely buy more in the future!”

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“Fantastic plans for affordable prices. The delivery was well organised and when I did have a question, I received a response within 30 minutes. I can’t fault the service at all and will happily order more plants in the future!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews