The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent plants and pots, delivered friendly person. The website is great and I was super pleased with the email zi recieved afterward with advice on how to look after them.”

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“Ordered a plant as a gift. Friends were very happy, plant arrived as described and on time. Very happy with service.”

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“I received my very first Bonsai recently, it was hand delivered with a smile. There was no packaging so zero waste which is really great. The tree is healthy and just about to flower. Thank you to the team of The Stem, you are delivering nature that represents life and hope to homes.”

The Stem 5 star review on 8th January 2021

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“Plants were delivered within the time slot, great service”

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“Absolutely beautiful plants. Great delivery and well packaged. Defo buying more”

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“Great service. The plant arrived at the time/date selected. The plant itself was in great condition - super leafy, luscious and green! Really happy with my order!”

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“Great delivery service and my plants came in amazing condition”

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“Excellent .”

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“Excellent service and communication”

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“This was our first order and won't be our last. Great service, with regular updates. Delivery was prompt and the driver was so friendly and polite. Plants are both in perfect healthy condition. Very happy customers.”

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“Plants look so healthy so I am happy with them. I will order more again soon.”

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“Amazing customer service, helpful and speedy responses - plus a healthy and beautiful plant delivered exactly when promised. I'll be using The Stem again!”

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“Aaron was super fun even though he only delivered my plants! Very nice :) and the plants are fantastic and healthy!”

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“Very friendly staff, quick delivery and great quality plants!”

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“Very good service beautiful plants.”

The Stem 5 star review on 7th January 2021

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“Excellent delivery service and beautiful plants!”

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“Very nice plant and prompt delivery!”

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“Ordered from The Stem a couple of times to send gifts to friends and super happy with the service 😊”

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“Beautiful green leaves and gave me an instant mental boost to know i have a new pal whikst at home.”

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“I bought the plant as a little gift for my daughter. She loved it!!! She said it was much bigger than she thought and very pretty leaves too. Will very likely use your company again. Thank you!”

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The Stem is rated 4.9 based on 4,918 reviews