The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

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“Brilliant service and beautiful tree!!”

The Stem 5 star review on 27th November 2020

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“Great service, super easy to order, the plant and pot were a gift, it turned up on time and my friend loved it...thank you!”

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“The plant came when expected and looks healthy and absolutely gorgeous! I'm very happy with the purchase and the service.”

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“Gorgeous plants delivered by the friendliest driver Aaron! Thank you so much.”

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“Very pleased with my lovely Christmas Tree, and so pleased it is sustainable! My rubber plant is also beautiful—extremely high quality!”

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“Lovely fig tree! Delivered with a smile!!”

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“Clear easy to access website, beautiful and healthy plants delivered in a sustainable vehicle - what more could you want? Very impressed with The Stem so far!”

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“Delighted with my new plants! I thought that as the price was so great that they’d be tiny/need some love, but they’re perfect! Thank you! X”

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“Super efficient service. Came home to find my Christmas tree on my doorstep, as requested!”

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“Really healthy plants delivered. Really good delivery. Arrived when they said they would. Much nicer and much more personal service than patch. Better prices too”

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“So happy!! First of all the website is so organized and helpful! Also and most importantly my plants came in such great condition and during the time frame in which they said I would receive them. Lastly, the gentleman who delivered them was so nice!”

The Stem 5 star review on 26th November 2020

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“Absolutely love our plants. They arrived in great condition! Also, the delivery service is by far the best we’ve ever had. Also, person who delivered our order was super friendly and took the time to explain about each plant. We’ll be ordering again!”

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“Thank you to the team of The Stem. Your website is easy to use and the delivery of my beautiful Fern arrived safely yesterday and was well packaged. I’m over the moon, thank you for your service. Farzana”

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“Good website, easy buying experience, great company story, eco friendly and excellent personable delivery. Keep up the good work 👍”

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“Easy to order, hassle free delivery and all around great service! The tree was lovely and brought an instant Christmas fee to the house.”

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“Stem was an excellent choice. Has a really user-friendly website and great service. Would definitely recommend.”

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“Amazing experience all the way down to the delivery! My arrived are absolutely perfect!”

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“Love the Christmas tree which was delivered yesterday by Aaron who was lovely and friendly :-)”

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“Absolutely love my beautiful (& sustainable) Christmas tree that was delivered by the Stem. I asked for my delivery to be brought forward a week so we could get the tree up early and the customer service was excellent. When delivered, it was brought straight to our door (we are a 5th floor flat) and the courier was so friendly. Couldn't recommend The Stem more!”

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“Gorgeous plants and fantastic delivery! Really lovely and will use again. Thank you!”

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The Stem is rated 4.9 based on 4,918 reviews