The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

Helpful Report

“Very happy with my elephant ear plant. The delivery was prompt and my plant arrived in great condition - as if I'd bought it from a shop myself. I'm loving my plant, great addition to my home and if my first experience is anything to go by I will be using The Stem again and will certainly recommend to others. Thank you!”

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“Arrived really quickly and the packaging was beautiful! Super happy with the stem!”

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“quick & easy (and personal!) delivery, absolutely in love with my plant! :)”

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“My rubber plant (along with a beautiful pot) was delivered on time. Looking at it makes me so happy!”

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“Came quickly and in great condition”

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“Very happy! Stunning plants in great condition, size and height just as described... Even better the flesh!!”

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“absolutely exceptional! Plants came on time, delivery dates were very flexible and quick. An extra plant (and lovely pot) was sent with the order I made. Will order again”

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“Beautiful plant! Great price and really good size for the plant!! Definitely recommend and definitely I will buy from them again soon!”

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“The delivery was fantastic, the pots are a great quality and a really good price. Can't fault them! Loved every part of the buying process. Will without question be buying from The Stem again!”

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“Excellent product and delivery on time”

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“Fabulous choice and incredible delivery service - looking forward to looking after my plant!”

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“So happy!!!! I love my new plant, looks so much better than photo. Thanks 🤗”

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“I was so happy to stumble across this website because I was looking for something to help me get through this lockdown period as I cannot go outside due to being high risk. I looked on the website and It was just a joy to use. All the beautiful plants, the photos and the bonus is that they are all so affordable. I was unsure of what plant to get but I'm so glad for the way the website explained everything that I needed and I purchased a beautiful English ivy along with a wonderful pot (which was super affordable and fashionable too). The delivery was nice and easy, I picked a slot and it came within the time and not any later, the delivery guy was polite and smiley! Overall, I'm so so happy with the service I received and I will definitely be adding to my collection now that I've got an eye for these beautiful indoor plants!”

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“The plant arrived in good condition and delivery time is good considering the current situation i will definitely buy from Stem in the future”

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“Great service!”

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“The plant is beautiful and it was delivered on time and with lots of care! Thank you!”

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“Cannot rate The Stem highly enough!! Firstly, we bought from The Stem because I couldn't find a Bird of Paradise plant ANYWHERE at this price-point - just amazing value. To add to it, the plants arrived perfectly during our delivery slot, and the fab folks included a whole bunch of freebies which were just amazing! I'm converted: a superfan.”