The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love ordering from you, the plants are always very healthy, good prices and beautifully packaged arriving safely and quickly.”

Helpful Report

“Absolutely love my new plants! They’ve made my home feel all the better. Arrived quickly and it great condition. Will use again and recommend to friends. Thank you”

The Stem 5 star review on 25th September 2022

Helpful Report

“Plants arrived quickly and in good condition.”

Helpful Report

“Unfortunately my plant arrived damaged. The box it was delivered in had no markings such as ‘delicate’ or ‘this way up’ which led to what seems like the entire plant having been upside-down at some point, causing all the soil to fall out the pot and the stem of the plant to snap! There were no supports to keep the plant upright and nothing holding the soil in place. I am hoping they will soon rely to my email and provide a new one / refund, which would remedy the low rating!”

Helpful Report

“Very nice plant and delivered on time”

Helpful Report

“Amazing 🤩 my plants look lovely.”

Helpful Report

“Great commuication ,lovely plants would order from them again 👍”

Helpful Report

“Very happy with this plant.”

Helpful Report

“Very happy with my purchase. A very healthy plant arrived in good time and customer service was very responsive and obliging. Happy to recommend!”

Helpful Report

“Love this company. Perfect plants delivered every time.”

Helpful Report

“All lovely, thank you.”

Helpful Report

“Beautiful and healthy plants”

Helpful Report

“I found The Stem by just a Google search and I’m so glad I did! Their plants are beautiful, just what I wanted and very reasonably priced! They arrived on time with a seamless experience, I would highly recommend and I’m sure I’ll be ordering some more plants soon!”

Helpful Report

“Absolutely love my new plant from Stem. Looks amazing.”

Helpful Report

“Amazing service and beautiful plants! Highly recommend to order with The Stem Iñaki”

Helpful Report

“Tree came well packaged and healthy. Very dry but healthy! Love it Thankyou. Will recommend and order again!!”

Helpful Report

“Well packaged and good quality”

Helpful Report

“Lovely plants straight to your door, what’s not to love 👏”

Helpful Report

“Great quality and delivery!”

Helpful Report

“Such lovely plants! Very impressed with delivery service. So much useful information on the website too! Will defo be purchasing again in the future :)”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews