The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants I received are beautiful and were delivered on time by a very friendly driver.”

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“Great value for money, high quality plants and fantastic service. I couldn't recommend them more highly. Also feels good to support a new growing business.”

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“I love everything about The Stem - the plants, the pot, the excellent website with it's useful collections and plant care sections, and its YouTube films. I love all my new plants and my plan is to make I don't kill them and then buy more to create a living wall.”

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“Very happy with my new plants! Excellent service and a really friendly team. Would definitely recommend!”

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“Amazing service and great plants. I am so pleased with my new plants. They arrived quickly and Maddie was so friendly. Thanks The Stem team.”

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“Great and efficient service. So happy with our plant which has instantly lit up our flat.”

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“Extremely satisfied. Excellent quick service. The plant is beautiful. Many thanks. Sandip Patel QC”

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“A really amazing selection of plants, really enjoyed browsing the website and watching the videos. Plus delivery was efficient and personal and I’m thrilled with my fig 👍🏻”

The Stem 5 star review on 3rd February 2021

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“The plants have made my home thank you!”

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“The service is amazing, very friendly and professional and the plant is absolutely gorgeous. I highly recommend, massive thank you!”

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“Amazing service and the plant is beautiful”

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“We received our delivery today, delivered with a massive smile by Aaron! Felt very personal and the plants and pots are lovely quality! We even received a complimentary plant with our order! Wonderful experience and will definitely be adding to our plant family in the near future!”

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“My plants arrived fresh and with a cheerful deliveryman who took the time to explain which plant was which! Also love the simple, clear plant care instructions on the website & the security of knowing I can always contact The Stem for any advice. Thank you :)”

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“Informative website, excellent service, and beautiful plants! Already thinking about my next order!”

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“Just awesome - plants look great, the pots are beautiful! Getting them was truly one of the happiest days I've had in months.”

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“Great plants. Great customer service”

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“Lovely plants delivered in great condition. Will be ordering again 👍”

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“Great plants and great service from a great company! We ordered from The Stem and another popular London plant company and The Stem definitely came out on top. Can’t wait to order more! Thanks!”

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“i love the plants that were sent to me although it has some brown parts of it but overall good job guys so love it!!! x”

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“I love the Kentia Palm plant and the pot! The delivery was also on time and Aaron was lovely and professional. My home feels gorgeous with this plant :) I'll definitely be ordering again with The Stem.”

The Stem 5 star review on 1st February 2021

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The Stem is rated 4.9 based on 4,918 reviews