The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, great customer care with prompt responses, well organised delivery service and a beautiful plant!”

Helpful Report

“Love the rubber plant. Very fast delivery due to the current circumstances. Really happy and will definitely order more plants from you guys!”

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“Good plant, as advertised and delivered promptly”

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“Beautiful plant, looked just like the image on the website. Arrived on the scheduled day! Will definitely buy from The Stem again.”

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“I love my new plant. It was so reasonable and when it arrived was just so much more beautiful than I thought. I purchased a plant pot too which is totally gorgeous. I love everything about it. Thank you The Stem. The order is lovely, arrived promptly and in fantastic condition. I would highly recommend The Stem and will most certainly be buying from them again!”

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“Stem were amazing. The site. The delivery slot ( which I double loved because I was given an actual time & day ) Delivery was also great and quick ! My plant Genesis ( the Fidel leaf plant ) is absolutely beautiful didn’t expect her to be so big ! I’m here for it and I’m very happy. Thank you stem 💚”

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“Amazing plants, amazing service, well done guys”

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“Plants that are actually beautifully luscious and healthy - friendly and personal service - a company that places ethics as vital to business.”

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“Beautiful plants! Arrived promptly and look incredible in our home. Would definitely recommend, great customer service too!”

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“Arrived quickly and all in great condition!”

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“Super happy with our Stem plant delivery - beautiful plants, in great condition, and no wasteful packaging. They really brighten our flat. Customer service was really helpful as well when we had a question. Thanks!”

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“The plant is just like on the website, it's huge and a great value for money.”

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“Great, efficient service and really pleased with the quality of our palm. Will definitely be using again”

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“Nice reasonably priced plant delivered fast!”

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“I am SO happy with my new plants. They are healthy and were obviously well looked after previously. They arrived in recyclable packaging which is an added bonus. The delivery team were also great; service with a smile even despite the current covid conditions. I will definitely be using your company again and have already recommended you to a couple of friends. Thank you so much!”

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“Great value - the plant I got was twice the size of the same plant available for a similar price on a well-known competitor’s website. Efficient delivery. I’ll definitely be coming back.”

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“Ordered as a birthday gift, able to select day and time slot which was perfect as ordering from overseas. Plant was larger then expected and looked really healthy, pot went down a treat too. Happy all round 👍”

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“Efficient and on time delivery.”

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“Amazing customer service. Plants arrived in great condition, would definitely purchase more and will definitely be recommending The Stem to al my friends.”

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“Super professional and amazing looking plants and I love the fact that for every buy is a tree plant, thank you”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews