The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful plants and a really happy and informative team!”

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“A very ethical small business to support. The plant was very high quality”

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“Great quality plants, very quick delivery.”

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“Highly recommend The Stem. Excellent customer service from the start. Plants arrived in perfect condition, beautifully presented and with useful tips/info. You can feel their love for what they do and it shines through! I’m telling everyone I know.”

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“Amazing service and an amazing product - very happy”

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“Bird of paradise was delivered quickly and the quality was beyond our expectation - thank you The Stem for bringing the paradise of plants! 🙏”

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“Excellent, prompt and friendly service. Ordering is a breeze! Highly recommend!”

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“The plant is in amazing condition, exactly as described. Thank you so much!”

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“My plant arrived it great condition! Very pleased, thanks so much”

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“Great plants quality, fast and convenient delivery”

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“Loving my new plants ❤️”

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“great service, fast efficient and friendly. Was kept informed when my delivery was due and the plants are great.”

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“Thanks! 🪴 🙌”

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“Thank you for the prompt delivery. Plant looks really nice for our living room.”

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“The website is clear and informative, delivery is quick, the quality of the plants meets expectations and the YouTube videos are amusing and helpful”

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“Delivery of these plants made my day! Timely delivery window and the plants were handled gently upon arrival. Beautiful plants with clear guidelines on how best to care for them. Highly recommend for anyone looking to bring a little outdoors inside.”

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“Very happy with our plants. Also the delivery guy waited for 10 minutes outside our office before we arrived in the morning. Excellent service!”

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“Delighted with all 4 plants delivered from The Stem this week; carefully wrapped in paper and hand delivered in an electric vehicle - all are healthy, happy and settling in well. The air feels cleaner already and they're a joy to look at. Customer Service was excellent and appreciate their commitment to sustainability :)”

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“My plant was delivered on time and in great condition. The team were also v helpful when i'd added my email address in wrong! Would buy again :)”

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“Nice addition to the family , I have named my plant forest !”

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The Stem is rated 4.9 based on 4,918 reviews