The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very reasonably priced and I loved how the pots were shown in the right size below the plant when I ordered! Made it so much easier to work out what I was doing. Reliable delivery service and very friendly! Plant looks lovely so far, it’s up to me now!”

The Stem 5 star review on 2nd December 2020

Helpful Report

“Excellent service! So happy with my Christmas tree, and super impressed with the customer service. Can’t wait to buy some more plants from these guys! :)”

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“Excellent and friendly service. We’re very accommodating and delivered timely m. Would highly recommend”

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“I love the fact that the plants are delivered by the company itself rather than posted. I've ordered plants from another company and they arrived upside down which created a huge mess when unpacking. Great to have that personal touch. The plan was also of great quality.”

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“Christmas tree is in great condition, delivered on time by a very jolly fella spreading Christmas cheer.”

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“Plant in good health! Thanks”

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“Wonderful friendly team. Lovey plants.”

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“I was looking for a more sustainable way to buy a Christmas Tree and stumbled across The Stem - I loved everything about their mission and found a potted Christmas Tree for a really reasonable price. I'll definitely order from them in the future!”

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“So happy with my new plant baby and Aaron who delivered her was so nice! Would definitely buy from again, thank you so much!”

The Stem 5 star review on 1st December 2020

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“No complaints. Plant pot/basket is as described online.”

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“The plants are fantastic, especially for the cost. But even better was the service - friendly, helpful and even carried my Xmas tree up the stairs because I have stitches following an operation. 10/10 will happily use again!”

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“Adorable Christmas tree, with a bonus chocolate bar”

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“great tree and super smooth delivery”

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“Very happy with my purchase. It was a present and the recipient was delighted. Excellent quality plants.”

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“Friendly delivery with great after-care. Plus, the plants are gorgeous!”

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“The very warm, cheerful greeting at the door during delivery just added to the excitement of the season and receiving our living Christmas Tree. The gentleman whom greeted us at the door seemed very proud of the merchandise (beautiful Tree) he delivered to us. Just added to the spirit of the day. Thank you & Merry Christmas!”

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“Great service”

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“Quick and nice delivery, the tree itself is a lovely little Xmas tree in good condition”

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“Great, high-quality plants!”

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“Lovely communication, delivery and products! Will definitely be ordering with them again!”

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The Stem is rated 4.9 based on 4,918 reviews