The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and great quality plants. Couldn’t recommend more!”

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“Excellent service and friendly delivery. And brilliant plants! Would use again in the future for sure.”

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“Beautiful plant and fats delivery!!!”

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“Super fast delivery and really great quality plants - thank you so much”

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“The Stem was amazing. They accidentally mixed up my order - but went above and beyond in correcting it. I absolutely LOVE my new plants. They are healthy and and thriving in my apartment. Really good service and fantastic quality plants.”

The Stem 5 star review on 9th August 2020

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“I’ve ordered from The Stem multiple times the last year, and every time they’ve been delivered on time and in great conditions. They are my preferred place to get my plant babies from. Have recommended them to many friends already!”

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“I buy a lot of plants online and these plants always turn up punctually and looking so gorgeous and healthy. Hugely recommend !”

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“Efficient delivery and good quality products”

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“absolutely love my plants. delivery was quick and personable. the plant pots are just stunning as well. i can’t wait to get some more.”

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“Beautiful plant and reasonable price. Very pleased with it.”

The Stem 5 star review on 7th August 2020

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“I love my plant it looks vibrant and healthy. Such a easy process and the delivery was a breeze. I'm definitely purchasing more in the future!!!!”

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“Really excellent service and friendliest and most helpful delivery. The plants are fantastic and the range of pots amazing. Will definitely be placing another order!”

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“Lovely plant. Would have got the larger size had it been in stock. Will definitely order again.”

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“Amazing, healthy, green and happy looking plants. Whether it be from my Aloe Vera to the Monstera the Stem always delivered on their promise! And now even more postcodes covered, my HUGE spend coming soon 😁”

The Stem 5 star review on 6th August 2020

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“Healthy plants! Excellent delivery! Thanks!”

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“So happy with my order! Cannot wait to order again.”

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“Very happy with my purchase! The quality of the plants are so much better compared to the other online plant shops I’ve used.”

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“Beautiful plants, amazing service!”

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“Delivered in the time slot but a lovely lady. The pot is absolutely stunning, exactly what I wanted! And the plant looks really lush and bright! So so pleased and amazing value for money compared to other places!”

The Stem 5 star review on 4th August 2020

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“Really friendly customer service and replied to a query almost immediately before had even ordered anything. Delivered slightly outside of the given time slot and were so apologetic.”

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The Stem is rated 4.9 based on 4,918 reviews