The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My plant arrived a day early, carefully packaged and it great condition. Very happy with my order, the service and my beautiful plant!”

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“Ordered the Snake Plant Zeylanica and absolutely love it!”

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“Excellent service, plant was delivered on time and is beautiful.”

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“Lovely plants, very happy with my purchase. Friendly delivery.”

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“Love my new tree”

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“I loved my new pots, and my plant babies are so happy in their new homes. Also, i was surprised how good they were looking🤩🤩”

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“Delivery was very quick, plants are really lovely and just as described. The team are so friendly and when I emailed with an issue they resolved it instantly. Would thoroughly recommend purchasing your plants through The Stem!”

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“Plant came wrapped up as a bouquet would. Nice, green & very much alive and it made s great addition to my other plants. Thank you”

The Stem 5 star review on 24th February 2021

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“I found out about Stem through my partner and I've loved their service ever since. The team are so kind and friendly and its always a pleasure receiving my deliveries from them! I highly recommend!”

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“Beautiful plant and all very easy and efficient- I sent as a gift and was well received.”

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“Everything arrived on time and in great condition. All as described and look great.”

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“the plant looks great and was delivered very quickly! good value for money too”

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“Lovely plant and excellent communication with delivery. Will definitely be using again!! Thank you 😊”

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“Good selection of well priced plants. Good service and delivered on time! Good communication.”

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“Lovely company. Lovely flowers. Lovely delivery. Thanks guys, I will be back!”

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“Really great plants and service from the team”

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“Lovely plant selection, dropped off on time, and packaged in recyclable paper. Perfect!”

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“I bought a plant as a gift for a friend’s birthday & she was delighted with it. She said the delivery was very personal & friendly, and the plant is gorgeous! Even more beautiful than in the picture. I would definitely use your service again. Thank you so much!”

The Stem 5 star review on 22nd February 2021

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“The moneytree in question was bent. Clearly left in a low light environment, maybe a north window, for a long time. Hopefully it will perk up soon. edit: upped the rating a bit, because staff offered to replace it (which I don't think is needed)”

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“Great service - lovely packed plants arrived right on time. Sizes are good and pictures are representative. Good support online too - lots of advice and options to contact them about plant care. My money tree and ZZ are my first two plants, will definitely order again once I'm sure I'm not a plant killer.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews