The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yet again a great service. Received my plant in tip top condition. Well done team! x”

Helpful Report

“One order was great but the cheese plant had been bent on the stem to leaf so almost falling off”

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“I have tried online plant stores in the past and after a few disappointing purchases I decided to never buy plants online again. The plants I’ve ordered were either half dead on arrival or died shortly after. But some plants are hard to find in the physical stores so after coming across The Stem I have decided to give it one last try. And my oh my I am so happy I did. The plant arrived much bigger/taller than expected, so healthy and well packaged. It was in transit less than 24 hours, I honestly am over the moon. I have ordered Bird of Paradise and the plant has exceeded my expectations. I will order from there again and again. Well done The Stem ❤️”

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“Prompt delivery”

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“Very happy with my cowboy cactus - bought as a gift.”

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“Really loved the pots!”

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“Superb plants and delivery was excellent. Plants arrived in best condition and thriving. I strongly recommend this company for indoor plant orders.”

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“I bout a Calathea plant and pot as a gift which was sent directly to a freind,so I haven't seen the plant or pot but have been told both are gorgeous!”

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“I absolutely adore my new money plant and the plant pot! I highly recommend it. It's the perfect plant for my minimalist styled lounge.”

The Stem 5 star review on 7th September 2022

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“Really lovely plants that arrived in great condition. Nicely packaged.”

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“Lovely plants arrived as promised- where I live most (small to medium sized) deliveries are left for residents to collect. A member of your team brought them upstairs (apparently reception doesn't accept plants🙄) to my apartment. The plants are beautiful and I can't stop looking at them 👌🪴”

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“Nice selection of plants and pots! Easy website to navigate and everything done as scheduled.”

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“Awesome value for money & communication with delivery. Love my plants, thanks so much!”

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“Great delivery service (they put the plants directly in front of my door - 4th floor top flat) and the plants look great and are a good size for the price.”

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“Great and fresh plants, very happy with them. Swift delivery and the plant came in great condition. Happy with the purchase.”

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“Sadly bought a two Chinese money plants and when they arrived lots of leaves were damaged . Plants looks bold now but hopefully they will grow back”

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“I am absolutely in love with this plant. So happy with the service, quality and information provided on the website. I will definitely be ordering again soon. Thank you Stem team 🪴”

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“Brilliant plants and brilliant service!”

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“Thank you for my fig plant it was beautiful. I was so pleased with it”

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“I am very very happy to ordered from The Stem. Beautiful and healthy plants arrived on time in superb condition. This is my second order and will be ordering again.”

The Stem 5 star review on 4th September 2022

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews