The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful plant and super smooth delivery - would recommend to anyone!”

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“From purchase to delivery to post purchase this has been great! Easily adjusting to being a plant dad”

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“Plants are always tip top. Never disappoints.”

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“Great service and product”

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“Have had 3 plants from the stem and already planning my next purchase! Was in a shop saw a plant I wanted - my partner saw the price told me it was too expensive - was on the stem and I could get 3 plants (AND POTS) for the same amount. Such good value!! The quality of plants have been amazing and the service is second to none! You I get so much info to help online and they treat you like a person not just a customer. 100% recommend!”

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“Great staff! Beautiful flowers”

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“Brilliant service. I loved the option to choose a delivery day, and my new plant arrived right on time and in perfect condition. Also love the use of simple brown paper and the hand-delivered feel, and the option to choose a matching pot that would fit the plant perfectly made the whole thing so easy!”

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“My plants arrived in beautiful condition are are great specimens. I am so impressed with this company….thank you”

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“I’ve been meaning to buy a plant for the longest time and a friend recommend it me the stem,browsing through their insta and website I knew I had to break my plant virginity with them,amazing costumer service and quick delivery,my plant came beautifully wrapped with easy instructions to follow on how to look after that,I will be buying more,thank you”

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“Excellent service will buy again at some point.”

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“I bough a corn plant for my friend who just moved into her first house. The plant exceeded all my expectations - was a little bigger than I expected and so lushes and healthy looking! Delivered promptly and nicely wrapped in paper. I will be buying one for myself now! thank you.”

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“I have ordered a few times from The Stem. I have also ordered from other similar companies and I have to say that the plants I receive from The Stem are the best. The quality is excellent as is the communication and customer service. Hi highly recommend.”

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“We love Stem. Such wonderful mature plants. We are very happy to add them to our growing jungle. Thank you”

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“Plants came exactly as described and shown. Great advice is also given on how to care for them! Really recommend”

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“Such a lovely plant and sort quick delivery! Love it x”

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“Very pleased with the service and the packaging of the plant. The plant itself was very healthy when it arrived, and is now growing strong. Many thanks”

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“The plant I ordered was lovely, and the pot looked amazing too! I bought it as a gift for a friend and she was delighted with it”

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“Amazing service, super speedy and excellent quality plants. Very happy with my new plant family”

The Stem 5 star review on 27th June 2021

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“James and the Stem Team where prompt and helpful answering any queries I had before a purchase of a Fiddle Leaf Fig Tree (110cm). A very professional set up, and the star of the day (The tree) was delivered smoothly and timely. The fiddle leaf is a good healthy specimen, and I'm very happy with my purchase. Some people have emotional support animals, I've got an emotional support plant ; ) Thank you.”

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“The plant is lovely! Very happy with the purchase :)”

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The Stem is rated 4.9 based on 4,918 reviews