The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plants and delivery process. Thanks so much Sarah”

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“Beautiful plant and pot, quick delivery and customer service!”

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“What fabulous service! Maddie was so kind in swapping a plant for a more expensive one when the quality wasn’t what she expected. Then when she realised this plant wasn’t pet friendly, she came back with another beautiful plant and and extra! I really appreciated the care and personal touch. You definitely have an ongoing customer here. Couldn’t recommend highly enough!”

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“5 stars! Quick delivery, lovely plants, well packaged, delivery driver was friendly. Honestly great all round, keep up the good work guys!”

The Stem 5 star review on 20th March 2021

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“Amazing service from such a small team”

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“The team were amazing at re-arranging my delivery when I had to go to work last minute. And to top it off they gave me an extra plant for free which I was very excited about!”

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“Very happy with the plant 🌹🌹🌹”

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“Friendly fast and the plant is amazing. Much better than I could have hoped for and great value too.”

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“Lovely plants ordering again!!”

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“I ordered a pot which is lovely, good value and got delivered on time.”

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“I am very happy with my New areca pal nad The asparagus fern. Punctual full of care delivery. No damage at all. Apparently, the plants were delivered by the team member and not by a random delivery company so boxes were not needed. There was a nice sort of gift package anyway. Thanks a lot”

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“very fast service and the plants are beautiful”

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“Amazing service- plants arrived watered and in great health! Delivery was prompt as well. Would use them again”

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“Adore my plants and lovely, friendly delivery - thank you!”

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“We ordered two plants and they are fabulous - beautiful and healthy! Delivery was perfect too. Thank you. Will definitely order from you again.”

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“Great service - lovely plants and quick delivery. Will use again!”

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“Beautiful healthy plant arrive with a lovely pot, delivered within time window. Thank you !”

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“I’m so impressed with The Stem, from the quality of the plants and hand delivery to the plant care email you receive after your plants have been delivered. I would recommend The Stem to anyone who was thinking about adding to their plant family. Will definitely be placing more orders and supporting in the future!”

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“Thank you so much for my plant, I absolutely love it. ♥️ :-)”

The Stem 5 star review on 19th March 2021

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“Great service!”

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The Stem is rated 4.9 based on 4,918 reviews