The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plant, well cared for and healthy. Great price for a large plant too. Communication about delivery was bang on too. I'll be buying from The Stem again - I just have to find new ways to convince the other half that 'new plant' we've had for ages.”

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“Great service”

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“Good service”

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“Thank you! The plant was safely delivered to a friend to celebrate her special occasion. She’s really happy with how it fits into her flat perfectly .”

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“Amazing service! Fast customer response! Stunning plant!”

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“Beautiful plants arrived in excellent condition and very quickly”

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“Beautiful plant, quick service. Well packed and transported. Very satisfied.”

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“Quick and efficient service with delivery of a healthy plant.”

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“plant in perfect, vital condition when it arrived, which it did promptly. Communication excellent. Flawless service. Thanks.”

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“Second plant we’ve bought from The same and looks great. Fast service and healthy quality plants delivered. Also love the ‘pet safe’ section of the website… thank you! Emma”

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“I managed to kill my son's Pothos whilst he is away (I think leaving it in a room that got to minus temps a few weeks ago might have done it!) so needed a new one. This plant was delivered really quickly after ordering and is a lovely healthy plant in great condition. It is already quite large so hopefully it will do some growing and my son won't know the difference the next time he sees it! I am tempted by lots more of them on the website for myself as well!”

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“Outstanding quality AND customer service… will certainly shop here again and will definitely recommend to all!”

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“Lovely plant, good prices and excellent delivery.”

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“Always excellent quality plants at affordable prices and superb delivery. It’s by far my favourite online indoor plant store, and I’ve tried most of them!”

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“LOVE THIS WEBSITE! I’ve used The Stem 3 or 4 times now and my house and office are both kitted out with the best plants. Thanks guys. Great work!! X”

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“Arrive on the nominated day. Which is always a plus. Well packaged. The plant arrived in beautiful condition . The leaves are lush green. Simply thrilled.”

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“Plants are fantastic, healthy and strong, well packaged and good value for the size, good communication on what is happening, would definitely recommend and use again”

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“Plant delivered in excellent condition, looks beautiful in my conservatory”