The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service! Great prices! I found a fiddle leaf tree on the stem for far cheaper than anywhere else. I ordered two plants and they arrived promptly, are excellent quality, and they even sent me one extra free 🤗 I will most definitely be ordering from them again! Thank you 😊”

Helpful Report

“I am so happy with my plant. It’s beautiful! Stem offer more affordable prices compared to other online plant sellers. Delivery on the date and time slot I have chosen. Very friendly delivery man. I just ordered 2 more plants!”

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“Greay service, plant looks amazing - exactly what I wanted. Will definitely be buying more!”

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“Great service, nice plants and very nice delivery”

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“The delivery driver was unbelievably friendly - made my day! The plant looks lush and healthy and of very good height. Unquestionably 5 stars”

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“beautiful Ivy plants recieved from the stem, no packaging just the plants! Very pleased thank you :)”

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“Very good service-reliable company. Thank You”

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“Great company - customer service, delivery and the gorgeous plant I ordered were all perfect! Will be recommending to friends and family.”

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“Order received in the time allotted. Came without plastic bags and coverings which is important to me. Plants undamaged and looked healthy. Will definitely be ordering again!”

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“Plants arrived bang on time and looked in excellent condition. One was a present and one was for me and they are already providing joy...”

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“Excellent service, loved that it came with no packing in an electric car. Looks perfect just what I’d been looking for. Thank you”

The Stem 5 star review on 22nd October 2020

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“Great website and very quick service. Delivery guy was super pleasant too. Will certainly order again.”

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“Great customer service, friendly delivery, and a beautiful plant at the end of it!”

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“First class service, first class plant from a first class company. Delivery was on time and the plant arrived in excellent condition. Absolutely delighted. I'll be back!”

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“Very healthy and great value fiddle leaf fig tree.”

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“I never ordered plants on line before but this was a great experience. They arrived in a timely manner, no plastic packing and in great condition. Better than i expected. To be honest. Will use them again for sure!”

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“Very affordable! Plants were delivered on time and well kept. Very happy with the service overall.”

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“Great value and excellent service.”

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“Great flowers and service!”

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“Five stars, we used your service to send a birthday surprise and will definitely use your services again. Many thanks from Australia”

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The Stem is rated 4.9 based on 4,918 reviews