The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service and plants.”

Helpful Report

“Dear team, thank you to released my order super quick and as described. My new plants are lovely❤. You are my number 1 when become to plants. Best of luck for business as you are great!!!”

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“Timely delivery of a healthy, lovely plant. The plant is in bloom and prettier than the picture online. Great communicationThe pot I selected looks exactly as I hoped and quality is high. Great experience, very pleased. I will order again both for gifts as well as myself. A nice treat.”

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“I like their service I just expected wrong plant I wanted Dieffenbachia Tropic Snow and I order leapord lily .Then I returned to the delivery guy he accepted it and I got quick refund ,I was pleased and surprised”

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“The plant was delivered looking even better than the images. Prompt delivery and I am so happy with the plant. I will definitely order from The Stem again and highly recommend them.”

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“Amazing sterlizia… we love our plant, great quality, full of life!”

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“great service thank you”

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“Lovely 🪴. Arrived right on schedule as promised.”

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“Amazing products! Especially love the terrarium!!”

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“Beautiful plants, great value, delivered on time.”

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“It was easy to place the order for our plants, they arrived promptly (and with no packaging- hurrah!). The plants themselves are healthy in super condition and look great. Thank you”

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“Very pleased with the service provided by The Stem. Maddie responded to my queries very quickly and the overall service was great. I love my new plant and will definitely be using again :)”

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“The plant was exactly as described, and healthy looking. It was hand delivered as well so no damage from the shipping. The ability to choose the delivery date is great too!”

The Stem 5 star review on 27th September 2021

Helpful Report

“Friendly team. Very helpful and delivered exactly what I ordered”

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“The flowers I ordered came as beautiful as in the picture. I will order more”

The Stem 5 star review on 26th September 2021

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“Great service, gorgeous plant that matches the description. Will definitely be ordering more from them”

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“Plants are great quality and look amazing! Well worth the wait - they arrived within the given timeslot and were delivered by hand with no packaging, which is great! The plants were also even bigger and fuller than I had expected for the price, so we are very pleased at the great value for money. Would definitely recommend to a friend - in fact I did, and they love theirs too!”

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“A great plant Thank you”

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“Gorgeous, healthy plants delivered on time - I've ordered from The Stem a few times now and their service is consistently excellent. It's great that I could chose my preferred delivery date and that the plants were delivered by one of The Stem team. Highly recommend them!”

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“Great plants and fast delivery”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews