The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ivy was much bigger than I anticipated, and pots look great! Love the delivery too.”

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“Excellent service, plant in superb condition.”

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“The Plant Pots were lovely and arrived as expected! It was great to have a choice of time slots for delivery at the point of order too!”

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“Purchased a banana plant for my son, very pleased with its size and delivery. The hottest day of the year did mean it needed water on arrival but arrived on time and healthy.”

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“Great Service and great plants”

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“love my plant. call her weepy wendy. shes shiny and happy.”

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“I love the planned,very fast delivery”

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“excellent”

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“Great customer service and very easy to use. Choosing the delivery time is a very useful feature. However, I sent this as a gift and unfortunately the billing and delivery address are confusing. This was quickly fixed by the team and delivery was correctly made.”

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“Great website, nice filters to find exactly what you are looking for in terms of sun / shade / killability! Good notes on how not to kill them too. And all arrived exactly when they said. Happy to recommend.”

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“Like the plant. It looks exactly like the picture. I am also pleased with the service. Arrived on time. However, I didn’t realise they won’t deliver to my address, so I had to use my parents address for delivery. It was a bit of a hassle.”

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“Great delivery and beautiful plant. Would use them again.”

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“Bought three plants and really impressed with all of them - thank you! x”

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“Such a great service and the plants are in an excellent condition! I also ordered some recommended pots, which complimented the plants nicely. Overall, I couldn't be happier with this purchase!!”

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“Quick to respond to queries, and really love my plant, which was delivered promptly and in excellent condition.”

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“Lovely plant”

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“Delivery was quick and very friendly, plant was in excellent condition (even with huge leaves) and appears to be very healthy. Would order from The Stem again without hesitation.”

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“Extremely efficient delivery and lovely product too. I ordered a plant pot, which was delivered to my door within days of placing the order and no packaging to deal with either - a big plus in my eyes. Thank you!”

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“My third plant from The Stem after received two as birthday gifts! Love them all great service, reasonable price and beautiful plants!”

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“I’m truly delighted with my plant and the beautiful pot it arrived in. Plant is really healthy. Would definitely order again!”

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The Stem is rated 4.9 based on 4,918 reviews