The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality plants, great service and a good price. My Ficus is especially lovely! Thank you to The Stem team.”

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“Beautiful plant, reasonable price and great service !”

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“Buying plants online is just great, Stem made the process very easy and clear.Plants arrived on time and in a great condition. Thank you Stem!”

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“Excellent service. Especially the handwritten gift note.”

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“Beautifully wrapped and excellent courier.”

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“Not only do I love the assortment of plants delivered to my door in perfect shape - I also found the service exceptionally good. The delivery persons happy disposition was infectious. Thank you .”

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“Lovely plant and great service”

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“Great service, well priced and hand delivered”

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“Lovely plant, in great condition, and exactly how it looked in the photos. Also, delivered on time and undamaged. Let’s hope I’m green fingered!”

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“This was my 2nd order from The Stem and they didn’t disappoint!! Always really friendly and helpful when delivering and the plants arrive in fantastic condition!”

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“Simple. Quick. Good value beautiful plants. Perfect!”

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“Very good service, great plant selection and quick delivery! Thank you so much!”

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“Lovely plants and friendly delivery. Losing 1 star because there is no contact telephone number. Personally, I find it frustrating if I need to contact a company and the only option is email. I had a question about delivery on the day and wanted to call but was unable to. I hope as they grow they add a contact telephone number. Plants arrived looking healthy and the soil was moist (but not too wet).”

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“Great choice of indoor plants with easy care instructions. Quick delivery by the friendliest man in the world. Very good first experience!”

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“Love The Stem! Gorgeous plants, well priced and delivered with care!”

The Stem 5 star review on 21st February 2021

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“Thrilled with my new plants and excellent friendly service. Would 100% recommend!”

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“Awesome service - friendly, efficient and professional. Beautiful plant. One very happy customer! Very highly recommended.”

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“The plants are healthy & beautiful. Delivery was as stated. I would highly recommend The Stem.”

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“Plants are beautiful, have ordered plants from a lot of online sellers and these are by far the best, healthiest plants I’ve received. Always a bonus that they’re from a sustainable company too”

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“Great service from start to finish. The website was easy to use a d delivery was spot on. Will use again.”

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The Stem is rated 4.9 based on 4,918 reviews