The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient delivery service, arranging to deliver when I was ready to accept the plants. I had ordered a twin stem moth orchid and a very colourful foliage begonia - both excellent. Thank you, very pleased.”

Helpful Report

“A truly excellent service. The plants arrived beautifully packed - no plastic, a real bonus. They were fresh with good bedding and instructions. They arrived on time and the delivery tracking was spot on. And all at an unbeatable price.”

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“I absolutely love my new plant. It looks amazing and was safely packed and delivered. Will definitely buy more plants from The Stem. 😊”

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“Good choice of plants for really decent prices. The delivery was quick and careful. I love the plants I bought!”

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“Absolutely amazing service and the plants are beautiful. I was impressed with how detailed and easy to use the website is and the range of choices available. I wish that the delivery boxes were labelled as ‘plants’ so they aren’t thrown around and that each plant came with a short aftercare manual (how often to water etc.) but all in all would recommend to anyone looking to brighten up their house.”

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“Best place to buy the plants! We came across The Stem after a disappointing visit to a garden centre. We wanted air purifying plants and the stem had exactly what we were looking for at very reasonable prices. The plants arrived very well packaged on our chosen delivery day. Blown away by the quality of them. Will be placing future orders. Thank you”

The Stem 5 star review on 19th November 2022

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“Great product and service”

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“Easy to order, arrived on time in lovely condition. Will be happy to order from The Stem in the future”

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“I ordered 3 peace lily's and all I can say is ordered 3 more excelled in quality and delivery very happy will be my new shop of choice thank you”

The Stem 5 star review on 18th November 2022

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“The plants arrive on time and they are very beautiful! They were carefully boxed too. Very happy with this purchase and will buy again!”

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“Lovely plant! Very happy with service all around. Thanks guys xx”

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“Fabulous service fabulous product thank you 😊”

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“Amazing immaculate service. I’ve ordered plants from other online places before, this is by far the best packaging and service. 5/5!”

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“New plant mum since May 2022 purchase here! Firstly the not so great stuff... My four plants arrived in pots but only one of them had ANY remote sort packaging (my Peperomia), which had a few of the big leaves snapped in half (with the other halves fallen in the packaging)... Two other leaves were also nearly split in half. Wasn't hip to propagation then, so I tossed them. :( My Snake plant had lots of fungus gnats too which was a pain. :( Now for the wins! After I nearly killed her, my Peperomia is THRIVING to the point where this summer she bloomed!!! She's grown considerably since I found the right spot. Very happy! My Cylindrical Sanseveria has already given me eight pups and OMG I've just counted nine more sprouting. 17 pups!!! Is this common? Wasn't ready for this many grand babies all at once lol! My Parlour has sprouted two new leaves too (never thought I'd see the day). Enjoying plant life!”

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“Everything perfect, very good experience”

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“Found The Stem online by chance. I cannot fault The Stem, after care and advice is 2nd to none, well packaged items at great price. My Cheese plant turned up in perfect condition and was huge in size, so Happy I purchased one for my Daughter.”

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“Execellent good quality”

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“The plants are nice”

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“Easy to use website, fast delivery and excellent, great quality plants. Very happy.”

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“The plant arrived in great condition and as described. Well packaged and delivery was prompt. Happy with the price paid and now I have some nice greenery in my home office!”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews