The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best plants I have ever bought! I love them! My life is complete with my Stem Plants!”

Helpful Report

“Delivery was on time and the plants are beautiful! Super clear instructions on how to take care of each plant on the website which is really helpful.”

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“The plant was like in the photo and the service excellent, really happy with my purchase!”

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“Nice personal outreach following small issue.”

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“Great quality plants and in great condition. You can tell they have been looked after well! Ordering and delivery is fast with Dedicated delivery slots.”

The Stem 5 star review on 21st July 2020

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“Delivered beautiful and healthy plants, will be ordering more from The Stem!”

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“Plant was delivered by a very friendly smiling person, perfectly intact, and now looking great. I also like the business card attached, which is made of paper fibre that has seeds pressed in so that it can be planted. Looking forward to seeing what that grows into.”

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“Beautiful plants, excellent service!”

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“Great plant and delivery. Even better than the photos !”

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“The plants are incredible value for money; I bought the cylindrical snake plant and it it beautiful, and so much bigger than I expected. I would also really recommend buying the pot with it as it's a really great pot, exactly the right size for the plant (I got the lighter grey one). Really can't recommend The Stem enough. I was so excited to receive the plant, and it definitely exceeded my expectations. Thank you!”

The Stem 5 star review on 18th July 2020

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“Excellent value for money in these plants! Both arrived in good, robust health. I hope I can care for them well enough to see them grow even larger!”

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“I was really pleased with the condition of my plants when they arrived. The plants are far better quality & healthier than a more well known online plant selling website. The prices are affordable & I really appreciate the delivery costs - also far more affordable than their competitors. I will be buying more house plants so The Stem will now be my go to choice”

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“Amazing quality!!! Excellent service! I will definitely recommend it! Looking forward to buy again!!”

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“Love my new plant and quick delivery”

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“Brilliant service as always! I ordered this plant/pot combo as a gift and the team bent over backwards to deliver it early on my friend's actual birthday, as well as handwriting a birthday note. Great plants and great service, my go-to for plants! 100% recommended.”

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“Great price, amazingly quick delivery and most importantly - Incredibly healthy and happy plants delivered! Packaging was beautiful as well. Can't be happier!”

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“Arrived early and was neatly presented. I love my ivy plant and looks great on my bookshelf!”

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“Buying process was simple and service was great. Even when my delivery came and I was not home (my fault!) the very sweet lady that called me was happy to take it across to a neighbour for me - Thank you!!”

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“Received healthy beautiful plant. Excellent delivery service where I was able to choose delivery date with time. Would definitely recommend to my friends and family.”

The Stem 5 star review on 15th July 2020

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“Fast delivery, plants were wrapped beautifully”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews