The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quality houseplants and very reasonably priced. Brought from Patch previously although good quality found to be very over priced.Would highly recommend Stem.”

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“Fast delivery, beautiful plant and pot.”

The Stem 5 star review on 8th October 2020

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“The delivery of my plants was incredibly timely, and they wrap the plants in this gorgeous brown paper instead of cardboard boxes which is so great. 10/10 would buy again and again!”

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“Great seller and will buy again.”

The Stem 5 star review on 6th October 2020

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“Ordered two lovely plants which seem to be happy and healthy, they look beautiful. Delivery slots were really convenient. Will definitely be buying from here again.”

The Stem 5 star review on 4th October 2020

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“A very happy 1st time buyer who will definitely be back for more.”

The Stem 5 star review on 3rd October 2020

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“Love giving the plants I bought from The Stem new homes! My delivery guy despite delivering my plants on a very windy and wet day in London, he was cheerful, polite and that made a difference. The prices for plants and pots are very reasonable, website was easy to navigate and friendly to understand for a not-so-green-thumb person like myself. Thanks team!”

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“Great service and excellent plants. Very impressed and will be using again.”

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“Timely delivery, lovely plant and nice packages.”

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“Completely amazing service, website and glorious plant selection. Absolutely love!”

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“Very fast delivery! The plant i bought looks a per the picture, I love it!”

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“Great service - very affordable and competitive prices and delivery turned up a few hours earlier than expected. (plus for me but maybe send a text notifying delivery estimate in future). Delivery driver was so polite and friendly! 10/10”

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“Healthy looking plant delivered efficiently”

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“Prompt delivery, the plant looks lovely in my living room, I am very happy with the service!”

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“Love my plant, love the website, great service and efficient delivery. I would have liked some tips on how to care for my plant within the package itself like some of the tips on the website. But haply nevertheless.”

The Stem 5 star review on 1st October 2020

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“Really lovely website and service from The Stem. I has been looking at some plants via Patch Plants but wanted a bigger range of floor ferns / palms that were non toxic for my pet. The Stem had exactly what I needed. Free delivery, and a very cute business card. The only thing I would change is some watering / care instructions for the plant so I can keep it healthy. Would recommend.”

The Stem 5 star review on 30th September 2020

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“Fast and efficient delivery and the plants are gorgeous and have transformed my house!”

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“Loved the pots I bought and delivery man was also very friendly and smiley. Also enjoyed the pleasant little surprise off a seeded card which I'm looking forward to plant!”

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“The whole process was effortless, the delivery guy was super friendly and the quality of my Pachira Aquatica is superb!”

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“The live plants look just as they did in the online pictures, loving the new additions to our home working jungle!”

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The Stem is rated 4.9 based on 4,918 reviews