The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Prompt delivery. I love the plants so healthy and fresh. It brightens my room. Thank you to the team of STEM”

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“The Stem is the sort of business that you wish you could find in some others - incredible good service and first class plants delivered by someone who genuinely wants you to be delighted by your choice. I am!”

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“Beautiful plants, efficient service and friendly staff.”

The Stem 4 star review on 13th March 2021

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“I'm absolutely in love with my rubber plant. I am a begginer in the plant world and I loved how easy it was to choose a plant on the website. There's plenty of info about how to take care and the level of maintenance for each plants. The delivery was on point and very personal. I definitely recommend The Stem!”

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“Excellent service. Called before delivery. I was out but was left in a safe place and a photo taken. Plants brighten up my flat. 100% going to be buying more.”

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“Beautiful plants at a better price than the other online plant shops and delivered faster! Will be buying all my plants from them 😊”

The Stem 5 star review on 13th March 2021

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“Beautiful plants and great service. I ordered Chinese Money Plant, Kentia Palm and Rubber Plant - all of them arrived on time and looking very green, healthy and fresh. I still cannot take my eyes from them. Thank you The Stem team”

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“I like the plant, the packaging I expected to be better but I would buy another plant from you guys.”

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“Great service and the delivery was punctual. Couldn’t recommended them enough.”

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“Very good just a shame you don't deliver outside London. The address I wanted it delivered to is 100 yards from the London border”

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“Excellent service, swift delivery and gorgeous plants in perfect condition. Thank you!”

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“I'm so happy with my new plant! It looks amazing! It was delivered it good condition and I loved that I could choose a delivery day to suit me. I also loved that there wasn't loads of excess packaging, only what was necessary, just wrapped it recyclable paper. Definitely recommend!”

The Stem 5 star review on 12th March 2021

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“The plant is pretty, and the delivery very easy! We’re very happy!”

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“Very happy with the service I received. Great quality plant quickly dispatched. Thank you.”

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“Perfect! Easy to order & quick delivery with friendly staff! And of course the plant is beautiful!”

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“Well presented beautiful flowers with great customer service.”

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“Quality of the plant is great! I had a small issue with comms but James and the team were very quick to find a resolution. BRILLIANT customer service. I'm already looking forward to making my next purchase! Thank you!”

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“Amazing, friendly delivery and such a beautiful plant (Kentia Palm)! So, so happy with it and I love the clear care instructions online to make sure that I keep it thriving. Will definitely be ordering again :)”

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“I ordered the Calathea Orbifolia (one of my favourite plants), and I’m so glad The Stem were able to deliver it within a short period of time. It came in its naturally beautiful condition which I appreciate. The service is great and I will definitely be purchasing more plants. Small businesses need support too, so thank you The Stem!”

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“Excellent quality of plant! The ordering process was very smooth, with a clear and easy to follow website. Delivery was quick and transparent. Overall, would definitely recommend.”

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The Stem is rated 4.9 based on 4,918 reviews