The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great business!”

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“Brilliant plants, v happy and great service.”

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“I received a gorgeous philodendron scandens from a very friendly deliverer who brought the plant to me safely and on the day I had requested it to be delivered.”

The Stem 5 star review on 12th February 2021

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“Gorgeous plants and pots delivered like a present! Just what we all need right now!!”

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“Speedy delivery and 3 lovely, healthy plants that are enjoying their new home. Will definitely be buying from The Stem again.”

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“Gorgeous healthy plants!”

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“The plants are so beautiful and delivery was seamless! Would definitely buy from Stem again!”

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“I love my new plants, we had just finished renovating and the plants were the final touch the place needed. They are all in fantastic condition and have brightened up our home. The service was efficient - huge thank you to the team at The Stem! I will be using you again.”

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“Excellent service and the plants are in fantastic condition”

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“Loved my pants and the prompt delivery! Than you so much 😌”

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“Plant was in excellent condition. Very friendly delivery guy. Only criticism is that the plant was Dutch origin. I'm sure it had an EU health certificate but it would be "greener" to supply British-grown plants to save mileage.”

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“I couldn't have a better experience, The plants arrived healthy, beautiful, they are lovely! . The communication was fast, effective as the delivery. I would totally order more plants from them. Fastastic service :)”

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“After recently getting a cat, a majority of our houseplants were donated away as they were toxic, I found the stem online abs through Instagram after browsing. I can honestly say the who process of shopping, ordering, delivery, the message that my order was here from Maddie was all amazing and so personal. Which is often lost amongst other brands”

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“Super pumped to have my new gorgeous green friends to hang out with! Thank you The Stem for bringing the plantastic aura to my new home!”

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“Great service”

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“Lovely plants, lovely delivery, lovely lovely. And lots of compliments on my new ferny friends”

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“I loved my plant - it has made me happy :)”

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“Excellent quality plant. Beautiful pot.”

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“Great service, friendly delivery and those beautiful plants🥰 Every plant from you makes my home more beautiful and me happier. Big THANK YOU 🙏”

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“Cheerily hand delivered my plants (at a safe distance) despite the snow in London. Including my note, handwritten! Such a lovely service, thank you so much!”

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The Stem is rated 4.9 based on 4,918 reviews