The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

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“Beautiful plant delivered in superb condition.”

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“Great selection of plants and pots, easy delivery service and super fast! Will definitely be buying again.”

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“Great! No packaging which was really great and the pots are beautiful, will definitely use again.”

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“Good customer service, love the seeded gift message and that a tree is planted for every plant bought. Good cause. Would be good to see results / impact the company has made at the end of the year or something eg number of trees planted”

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“Beautiful plants and great service”

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“All plants are in very good condition. My house looks more beautiful with these plants. Thank you Stem ❤️.”

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“Loved my plant. Came quickly and in perfect condition.”

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“Brilliant communications and managed to deliver on the day, even though I entered the wrong address.”

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“Amazing plants delivered with real care so they are in perfect condition. Thank you!”

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“Being environmentally conscious is made a lot easier with The Stem - affordably priced and beautiful plants too!”

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“Plants were so much bigger than expected ! Great value and excellent service.”

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“Amazing prices for huge lush plants, great delivery and exceptional customer service. I was thrilled with the size of my plants for the price, they are by far the best value around as i have ordered from another website as well and been disappointed by the size of the plants. I can't recommend Stem enough, just go for it, you won't be disappointed!”

The Stem 5 star review on 23rd June 2020

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“Really happy with our order - the plant looks great, delivery was timely and all the packaging was recyclable. Would definitely use again!”

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“The best plants I ever bought online. They look amazing and delivered with real care.”

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“The Stem did an excellent job of delivering a beautiful plant to my my dear friend in England who had just lost her mother. I live in the US. The Stem kept me notified of the delivery, and it was delivered on time. I would recommend The Stem to anyone who is sending flowers or plants.”

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“My plants arrived in perfect condition and they looked fresh and healthy.”

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“Lovely plant and great service.”

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“Ordered a plant from Australia for my daughter living in London and was extremely impressed at how helpful The Stem were with my queries. The recipient was thrilled with the gift.”

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“Lovely plant and plant pot. Delivery and communication was exceptional. The bonus for me is how environmentally friendly this company are and the beautiful healthy plants they provide.”

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“Hand delivered an amazing plant! I’ll definitely be ordering from The Stem again!”

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The Stem is rated 4.9 based on 4,918 reviews