The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy now with my new plant Maddie was very helpful for me thanks 🙏 Maddie for exchange my plant and my delivery refund I do appreciate for your good service am very satisfied now 😊”

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“Beautiful plants!”

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“I am so happy with my new plant from you guys. The service is great All the best with your business”

The Stem 5 star review on 10th September 2021

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“Delivery was right in time, driver was super friendly, plants and pots are a gorgeous addition to our home.”

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“My plants came quickly and easily and in impeccable shape. The plant pots were super reasonably priced and look super expensive!! Definitely using The Stem again and recommending to all my mates.”

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“Lovely orchids and efficient, friendly service. Thank you!”

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“Lovely plant and pot. Very reasonably priced. Delivered quickly and lovely service”

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“This is the first time I buy a plant from "The Stem" and I'm absolutely satisfied about the service and the plant itself. The item was delivered on time with care and courtesy.”

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“Beautiful plants and great service!”

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“Brilliant service, would recommend to anyone”

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“Great products , very high quality.”

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“Beautiful quality plant at an excellent price with fuss free & easy delivery. Will be purchasing from The Stem again without doubt!”

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“Great service”

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“Lovely website and even lovelier plants! I will definitely be a return customer!”

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“Am not really happy bcoz my some leaves was damaged and it was not proper packed as it has to be it was open plant and delivery was not on time and Evan I paid for delivery”

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“Great looking, healthy plants, good fast service and the care advice is appreciated to help me keep them looking great!!!”

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“Absolutely loved the plants and service from The Stem. This was my first time buying from them and I will definitely be purchasing again in the future. Firstly, the customer service was brilliant, I had a few enquiries with regards to delivery and I was replied to really quickly, and the concern was resolved straight away. The plants arrived healthy and gorgeous and have just added that much needed greenery to my home. Thankyou the wonderful team at The Stem!”

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“Plants in very good condition. Delivered on time. Very pleased with the purchase. Will definitely buy again”

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“Excellent service and product - would recommend”

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“I am really pleased with the terranium. It looks beautiful and will sit nicely on my daughter's table in her studio flat at Greenwich halls of residence and even better it is low maintenance! I think terraniums are absolutely fascinating. I am so pleased you set up the business after struggling with mental health problems. Suffering with anxiety myself I know how hard life can be but well done. Great company, great comms and delivered within time frame. Maybe different terraniums in the future?”

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The Stem is rated 4.9 based on 4,918 reviews