The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money, great product and delivered on time - positives However there was zero description of the Areca Palm when it was delivered as a gift so the recipient had no concept of their gift”

Helpful Report

“Everything about The Stem is great! They have the loveliest plants, the process of buying them was very easy, there is the possibility of scheduling the delivery and it arrived right on time! I am really enjoying my new plants right now”

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“I've used Stem twice so far and every time it was such a pleasant experience opening the door to my stunning new family members. The whole process from finding a new plant on the website to it getting delivered was very smooth and easy. I can't wait to buy my next plant!”

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“Very helpful service. Allowed me to change my delivery time and order day before expected delivery with no difficulty. E-mailed on the day to let me know what time they were arriving. Very helpful service and great plants.”

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“Great service, spot on friendly delivery and the plants look gorgeous! 5/5”

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“Great service and such good quality plants!”

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“Very happy with my order and the service received.”

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“Great serice. I loved my new plant.”

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“Brilliant service! Would highly recommend to others looking for wonderful plants with quick delivery.”

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“Good-looking plants and quick delivery. Pot doesn’t look quite as advertised but still very nice.”

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“Thank you so much for our new plants we love them so much!”

The Stem 5 star review on 17th October 2020

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“Love them! The plant is growing very well with lots of new leaves coming out. The delivery was great too!”

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“Great plants, delivered with care!”

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“Quick delivery that arrived on time. Lovely plants that were nicely bigger than I expected.”

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“Plants received in perfect condition. No wasted packaging. Thank you so much”

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“I ordered a lovely plant and it was in great condition when it arrived. I also received a courtesy call before my plant was delivered to ensure I was in to collect it 👌🏽. I would definitely order more plants from Stem”

The Stem 5 star review on 16th October 2020

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“Beautiful cared-for plants delivered bang on time - very happy!”

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“Utterly overjoyed with my two new plants and their size. The pots are lovely too - really good quality. Delivery was fast and deliverer was friendly, and bang on time. Thank you, The Stem!”

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“Great service, great products!”

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“Arrived on time and in great condition, really like the zero carbon and plant a tree part and the hand written note was a nice touch”

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The Stem is rated 4.9 based on 4,918 reviews