The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to choose a plant online and when the lady delivered, she was so lovely. Great value absolutely also. There are short videos to show you how to care for your plant. Overall absolutely brilliant. Good luck”

The Stem 5 star review on 19th March 2021

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“Great plants in an excellent condition and delivered fast. Thank you”

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“Thank you so much for the delivery! My boyfriend was really excited about his new plant. You're doing an amazing job! Especially because it is delivered by your own and by an e-car, I think this makes a big difference!”

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“Plants arrived in excellent condition. Clay pots also good quality and attractive. Very good follow-up.”

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“Very happy with purchase!! Team very professional.”

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“A fabulous service and a great idea! My daughter has several of your plants in her new flat in Battersea and that prompted me to use your service for a Mother’s Day gift as I live in the north east and cannot travel to London at the moment!”

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“This new plant parent is over-the-moon with my experience with The Stem! Helpful from the beginning. Playing a vital role in making our new flat feel like home.”

The Stem 5 star review on 18th March 2021

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“Plants are great quality and very reasonable and came with very helpful care instructions.”

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“Came really quickly and the plant was in excellent condition when it arrived woukd recommend!”

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“Lovely plants, and hand-delivered by a nice young man right to our home. Thank you!”

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“Really nice plants and pots, perfect care instructions on website for each individual plant (now saved to my phone) and delivery was quick. The people delivering were also super friendly. Will be ordering again!”

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“Excellent quality and service”

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“Really pleased with my order - arrived in good condition and is enjoying its new home. Thank you team The Stem!”

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“The plants arrived in great condition, delivery was excellent, pleasant and a bit quick. I'm very happy with my purchase.”

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“Great plant, good size, well worth the money. Happy, smiling delivery person. And I survived another Mother's Day unscathed. What's not to like?”

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“Excellent.”

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“It all worked perfectly with the plant being great abnd the delivery and service all to plan.”

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“I’m so happy with my plant, it is stunning! It arrived in amazing condition, delivery was quick and efficient. I’ll be ordering more plants very soon! Thank you ‘The Stem’. :)”