The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my new hanging plants 🪴 🌱”

The Stem 5 star review on 18th January 2021

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“Excellent service and easy delivery. The plants are beautiful and in great condition”

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“Perfect condition. Incredibly nice delivery guy. Love my plants and the YouTube videos very useful.”

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“Great friendly service. Delighted with my new plant”

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“Plant in great condition and great delivery service! I could just make out the smile behind the mask! Would recommend!”

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“Prompt delivery, beautiful plants i would recommend this company to others and would order again. Thank you The Stem.”

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“I was really nervous about buying plants online but my plants from Stem are better than any I have seen in our local garden centres, they are totally healthy, not one brown/yellowey or poorly looking leaf. Their selection is great and for me they are now the go to place for plants, I'm so glad I found Stem!”

The Stem 5 star review on 17th January 2021

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“Choosing the right plant was super easy with excellent information for caring for our new green family member! Delivery was speedy also. We are in love with our new snake plant, thankyou!”

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“Aaron was so kind and definitely put a smile on my face when delivering the plants. Would highly the recommend The Steam!”

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“Excellent service, very good website and informative videos. Can definitely recommend this company and will definitely be using them again. Thank you 😊”

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“I highly recommend The Stem for houseplants. I recently bought 3 plants online. It was hard to choose because of the amazing selection and cheap prices. But I absolutely love the plants they delivered to me. I love looking at them in my living room. And the lady that delivered to our door (at a safe distance with a mask on) was so lovely & friendly. I will definitely use the stem for more plants in the future ☺️”

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“The plants arrived in excellent condition and are being much enjoyed.”

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“I cannot not thank you enough for my wonderful plant I received. The best part was that it was hand delivered so you know that the plant is not going to get damaged in delivery I would highly recommend Stem to everyone and will definitely be shopping with you again in the future. You deserve more that 5 stars. Xxx”

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“Plants arrived on time, COVID-safe delivery, and in such beautiful condition. Super happy - thank you!!”

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“Wonderful healthy plant and great addition to my living room”

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“I absolutely love my palm plant, can’t stop looking at it. On this occasion I had to purchase the small which is a lovely size but I’m in the process of moving to a bigger home so will definitely need to return to Stem to purchase two more large palm plants which is what I wanted but don’t have the space! Good price for a hand delivered beautiful plant, with amazing quality. You can just see straight away that the plants are so respected and looked after.”

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“Very good service.”

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“I love my new plants! Great service from the stem team!”

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“I ordered three plants - all arrived looking beautiful and healthy (bigger than expected!) and I hope I can keep them looking this good!”

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“Love it! Quick delivery and lovely plant.”

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The Stem is rated 4.9 based on 4,918 reviews