The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience! Love my plant”

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“Stem you are amazing, I just cannot fault you. I've purchased 3 plants so far, you will be my new go to!!! All plants are well kept and always recieve friendly service with a smile. What more could you ask for.”

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“I very seldom write reviews, but thought I’d make the time for this one... My money tree was hand delivered and beautifully presented - no mess or fuss, just straight on my counter top. Delivery was absolutely incredible! Such a beautiful plant delivered with a smile, a lovely message (extra chocolate! Yum!). Will definitely be ordering more plants from The Stem!”

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“Fantastic service and lovely plant!!”

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“really great service, the chocolate was a nice touch- thank you”

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“James is very helpful and understanding. He is so kind in dealing my delivery issue. Equally the delivery guy is superb. Looking to buy more plants in the future. Excellent service.”

The Stem 5 star review on 7th December 2020

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“We love our Christmas tree from the Stem, and love that it is in a pot so can be kept year after year- super eco! The delivery man was super friendly and even though they were stuck in traffic they kept us up to date with delivery time :)”

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“Very friendly and thoughtful team. Will definitly order again.”

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“Super healthy plants. Very happy delivery man and happy client thanks x penni”

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“We ordered a christmas tree. It arrived when expected, and in perfect condition with advice on how to care for it. Really friendly delivery guy too. Thanks so much!”

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“Great customer service and would order again.”

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“Gorgeous potted Christmas tree, fab delivery service with care tips for the tree and even some chocolate!”

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“A lovely plant delivered with a lovely smile and warm greeting by Aaron. Will definitely be buying more from The Stem. A GREAT little ethical company that I shall be recommending to others !”

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“I ordered a small Christmas tree, absolutely love it, received the baubles and lights, all in good working condition. Good quality for the money. Delivery was great, the man was very polite and jolly. Recommended you to a friend”

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“Love the plant, thanks”

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“I’m very happy with my tree from The Stem. Delivery was on time and very friendly. The tree looks good and healthy”

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“Christmas tree delivered as arranged and bringing a lot of joy to my Mum”

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“Plant is Beautiful condition - very healthy! Thank you”

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“Great service - plants look fantastic!”

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“Amazing quality cheese plant delivered on time with a friendly smile, and care advice emailed after delivery as well! Very happy.”

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The Stem is rated 4.9 based on 4,918 reviews