The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. Would highly recommend”

Helpful Report

“Beautiful plant , fast Delivery, lovely packaging 🌱 🪴 xx”

Helpful Report

“Brought this for my partners as his first plant. It came really quickly and looked just the pictures x”

Helpful Report

“Great plant - lovely presentation ! will definitely purchase from The Stem again.”

Helpful Report

“Love my plant. Great service, quick and efficient. Have already ordered again!”

Helpful Report

“My new plant was packed well - it arrived safe and quickly. Love it!”

Helpful Report

“The plant's leaves I received was not looking in a perfect condition and other plant (chinese money plant) I ordered was quite different than I thought it would be as it was much more beautiful in the photos!.”

Helpful Report

“To date have purchased a number of lovely plants from The Stem and they are absolutely beautiful in all respects. Great value for money all round. Great service as well.”

Helpful Report

“The plants look even better than I imagined. They're very pretty and healthy. And delivery was smooth.”

Helpful Report

“The plant arrived in perfect condition and was delivered with care. It looks even better in real life!”

Helpful Report

“Absolutely delighted with my milk tree. Came quicker than expected. Very well packaged. Wonderful healthy plant”

Helpful Report

“Great value and beautiful plants”

Helpful Report

“Loved how easy this was and how great the plants are ☺️! Have already placed another order!”

The Stem 5 star review on 17th August 2022

Helpful Report

“Just amazing. Way beyond expectations!! My plants arrived so beautifully healthy and bigger than expected (I usually expect them to be about half the size when I buy online). So so happy.”

Helpful Report

“Good customer service, high quality of plants”

Helpful Report

“Fab comms from James when I reached out regarding delivery to my house in West London, he bent over backwards to ensure I got the delivery as required. The plant looked even better than the photo suggested and delivery was prompt and professional. I will definitely be a repeat customer and I am happy to recommend this firm. Thanks.”

Helpful Report

“Sensational! Absolutely delighted with my Areca Palm. It arrived in superb condition and is well priced. Fantastic customer service too. The Stem is a small company that will grow and grow!”

The Stem 5 star review on 15th August 2022

Helpful Report

“Really happy with my plant, it looks beautiful and very healthy. Delivery came very quickly and well packaged. Will definitely be using them again. Thankyou.”

Helpful Report

“Lovely plants delivered in excellent condition. They’re sturdy and beautiful in their new home. Thank you team!”

Helpful Report

“The plants were wrapped and delivered with care. They were excellent quality and just beautiful! There is a great selection of plants to choose from online and a gorgeous range of pots. Very Impressed thank you so much!”

The Stem 5 star review on 14th August 2022

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews