The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought some plants for a friend as a gift and it was perfect! Delivered on time and the plants looked amazing!”

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“Excellent service”

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“Very professional and efficient service. Delivered in a very timely manner.”

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“Great company. Really reasonable plants and great delivery. Second plant from them and would definitely order again”

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“The plant is beautiful, thank you :)”

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“timely delivery, plant just as described!”

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“They got a nice collection of house plant. I bought 7 from them. Each one is very healthy and beautiful. I am very satisfied with plants and quick delivery.”

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“Plants have arrived in an amazing state. The courier went above and beyond in making sure they were handled and transported carefully. Many thanks for such a great service!”

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“What an amazing experience lovely customer service and the plants are just outstanding healthy and beautiful. Thank you so much. Definitely recommend this plant shop”

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“What a lovely company! My plant arrived in perfect condition in a lovely pot and freshly watered. Will definitely be purchasing with them again”

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“Ordering online was clear and straightforward, delivery was as scheduled, the plants arrived in good condition. The pots are quite a bit bigger than the plastic plant inside, but that’s good as the plant has room to grow/ be repotted. The outer pots are just as they were presented online, of high quality and very attractive. The plants themselves are gorgeous- lush and healthy looking- and have added real warmth and a ‘homely’ feel to our home. Thank you very much!”

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“thank you all!”

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“Wonderful customer service! The plants are amazing, even better than expected! And beautiful pots at a very reasonable price. Will buy all my house plants from here!”

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“Great selection and details of which plants survive best where. They arrived quickly (early in fact!) and we’re nicely packaged in recyclable materials. Great tutorials online for looking after the plants and already looking at what to order next.”

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“Plants arrived very healthy and well packaged. Thank you!”

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“Beautiful healthy plants, delivered safely. Would definitely recommend.”

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“Great quality and reliable delivery/process. I love that they indicate what plants are pet friendly and generally safe for my cats. :) Will definitely buy more plants soon.”

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“Very happy with my purchases, I bought 4 plants, arrived quickly, great delivery - with care and minimal packaging. Plants are great quality and doing really well. I will definitely be buying more from here :)”

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“Ginseng Bonsai tree delivered with care & we're really happy with it :) Would definitely recommend the Stem”

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“Great plants, great delivery on named day. Would definitely buy from The stem again.”

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The Stem is rated 4.9 based on 4,918 reviews