The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a couple of plants for myself from Stem and they are so gorgeous! The hand written thank you note was a lovely touch. Would highly reccomend them for all you're plant needs!”

Helpful Report

Becky we are so delighted you are happy with your plants and we hope to see you again soon!

“Definitely recommend! Very quick and free delivery and totally reliable! Pot and plant are perfect. Lovely bonus to also get another free plant on delivery! Love that you plant a tree in its place too.”

Helpful Report

Thank you so much - we hope you are enjoying your plants and we hope to see you back soon! :)

“Love the Monstera i bought from The Stem. Really great customer service, love their focus on sustainability and will definitely be using them again the next time I want a plant!”

Helpful Report

Thank you - we hope you are enjoying your Monstera and we hope to see you back soon! :)

“Great plant, great service and friendly delivery driver. Can’t wait to buy more plants from The Stem.”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“Fantastic service from start to finish and the quality of plants is really excellent.”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“Amazing efficient service, plants are wonderful!”

Helpful Report

Thank you Ocie - we hope you are enjoying your plants and we hope to see you back soon! :)

“The Stem is great, beautiful products (plants & pots!) and a lovely team. Delivery was very quick and received a lovely handwritten note from the team at The Stem as part of the delivery. Will definitely be purchasing again from these guys!”

Helpful Report

Thank you Helena for all your orders to date and we are looking forward to helping you continue to turn your house into a jungle :)

“Really great service! I ordered a plant as a gift for somebody, so being able to choose the delivery time was very useful. The pot being included with the plant was a great touch, as the other websites I viewed didn't have this feature.”

Helpful Report

Thank you so much for your review - we hope your recipient loved their gift and we hope we can help you again in the future!

“Plant arrived on time, looks amazing, super convenient website.”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“Great plants and fantastic customer service with simple delivery. Will definitely use again.”

Helpful Report

Thank you James - we hope you are enjoying your plants and we hope to see you back soon! :)

“I Will definitely buying again from these guys, I chose the Aloe & Chinese money plant, both look beautiful in my apartment, Service was great, also very knowledgable on delivery giving me a few tips on how to care for my new babies. Very happy!”

Helpful Report

Thank you Ali - we hope you are enjoying your plants and we hope to see you back soon! :)

“Really happy, great service and products.”

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Thank you Cal - we hope you are enjoying your plants and we hope to see you back soon! :)

“I am so pleased with my plant. It arrived in great condition! Will definitely order more from The Stem. Their team were really helpful when I had any questions re. caring after my plant. I also love their commitment to sustainability too, with all deliveries done in their electric van! Great work guys.”

Helpful Report

Thank you Eliza - we hope you are enjoying your plants and we hope to see you back soon! :)

“Very user friendly ordering platform. The plant looks great and the delivery was on time! all very good!”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“Really great service from website to delivery will definitely be using over and over again.”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“So happy with my plants!! So good to be able to choose a time slot that works for me and the plants were in great condition- even better than I expected! Thanks again!!”

Helpful Report

Thank you Jordan - we hope you are enjoying your plants and we hope to see you back soon! :)

“Amazing quality plants. Bigger then I thought it would be tbh. Would order from here again. X”

Helpful Report

Thank you - we hope you are enjoying your plants and we hope to see you back soon! :)

“Amazing plant and really lovely pot. Delivery on time. Excellent service. Love the electric delivery van! Very happy and will definitely order more plants from The Stem. Susie”

Helpful Report

Thank you Susie - we hope you are enjoying your plants and we hope to see you back soon! :)

The Stem is rated 4.9 based on 4,918 reviews