The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous! I placed an order a few weeks ago to be delivered for my son’s Birthday on the 18th Feb. The delivery was spot on. I received updates by text and a photo of the plants on his doorstep. He and his wife are delighted. So am I. Thank you The Stem you are marvellous.”

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“Delivery as promised and great quality.”

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“Ordered and received at the time promised the perfect plants. Could not have selected better ones myself. Thank you, The Stem! Will definitely use again.”

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“Received my orchid today came nicely packaged it looks spectacular on my kitchen windowsill .I will definitely be buying more plants from the stem thank you”

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“Very pleased with the quality of the plants. Great service”

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“Received my first order from The Stem recently- was happy to receive beautiful healthy plants! Also recieved a quick response about my delivery query. Thank you 'The Stem' team :)”

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“The pants are beautiful and healthy,delivered without any rapping,so no waist to worry about,very happy”

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“Very happy with the plants I bought - they look really healthy and arrived as promised and were nicely packaged. I will definitely be using The Stem again for any future plant purchases!”

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“I love the plant, it looks healthy and well looked after. My feedback is that I didn't get a confirmation email after the order, so I was worried if my payment had been made. A confirmation email would be the right thing to do.”

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“The plant arrived in good condition and was exactly as expected. Delivery was good too.”

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“Excellent service, beautiful plant wrapped perfectly, can’t recommend too highly, Will deal again”

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“Simply perfect”

The Stem 5 star review on 19th February 2022

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“My plant arrived looking even better than the photograph online and well packaged. The service and communication from Stem has been delivered excellent and I would not hesitate to use them again or to recommend them.”

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“My new plant arrived as planned and it’s beautiful! Thank you 😊”

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“Beautiful”

The Stem 5 star review on 18th February 2022

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“Really happy about all the plants and pots I’ve received!! I’ll recommend your company around me and order again very soon.”

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“Bought 6 plants from Stem and having bought plants online through other retail, Stems plants where so happy, full of life and babies, lots of stems, always a full pot Def, so happy I bought from them. Delivery time was amazing dispatched 1 day delivered the next, very well packed, plants arrived in perfect condition. Go above and beyond for people, really god costumer service. Can't fault it. Would give 10stars if I could. Thanks so much guys. Great job. X”

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“My plant came horribly, most leafs fallen down and it has nothing to what I think I was buying”

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“I ordered a 90cm bird of paradise plant as a gift with a grey pot. The plant and pot were delivered on time and in great condition. The plant is perfect and looks really healthy and the price was competitive compared to the competition. Thank you!!”

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“Really delighted with the quality of the plant and the service provided.”

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The Stem is rated 4.9 based on 4,918 reviews