The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful plants and excellent delivery person as well. I will be getting a few more different indoor plants for my place.”

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“My plants came in great condition, and look really nice”

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“Easy to order. Delivered on time and in a good condition. Very pleased.”

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“What a fantastic Monstera. Bigger than I expected which is great and great value too. Healthy looking plant. Looks lovely in my living room. Thank you”

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“Good value and service. Plants arrived in great condition. Very happy!”

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“Plants arrived in great condition love them!”

The Stem 5 star review on 12th March 2022

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“Absolutely love my peace lily. So well priced. Received quickly! It looks perfect”

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“First time that I have ordered from this website as I wanted a small gift to send to a friend. Good range of plants and at reasonable prices too. Will definitely use The Stem again”

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“I have used The Stem twice now for birthday presents - delivered on time, well packaged and lovely plants. Thank you!”

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“Apart from Hayley Hilton is my daughter who I bought these for,I am Trevor Gray and you haven't bothered to answer my last email and how can anyone give a review when they haven't been delivered in the time you said.”

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Hi Trevor, We understand that Parcelforce delivered your parcel on Monday and everything was received okay? Very occassionaly there are slight delays outside of our control, and if there is any problem with the plants we would be happy to send a replacement! Take care, James

“Stem is fantastic, Would 10/10 recommend”

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“Very quick delivery, gorgeous full plants. I had a minor issue which was dealt with by the team quickly and resolved. Will definitely be buying from them again.”

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“Super service, super quality plant. Our new go-to for house plants.”

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“Beautiful, healthy plants as described, efficiently and friendly delivered. Thank you!”

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“Delivery was really quick and smooth. Delighted with my plant! And no packaging which was a big plus.”

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“A very nice and friendly company. I mistakenly missed the first attempt of my delivery but the team were very understanding and simply re booked and I got my lovely Spider plant the next week. I would very much recommend The Stem. 5 Stars.”

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“Great service plant delivered exactly as ordered and a super healthy Thank you”

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“Delighted with the quality of the two house plants ordered from Stem. They arrived in perfect condition and look great in my new home.”

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“I am more than pleased with the service provided. The plant is very healthy and size wise it exceeded our expectations. It brought a big smile on my kid’s face on seeing the plant which was the greatest gain from this purchase. The best part of the service was that it was hand delivered without any packaging totally undamaged rather than packaged in a tiny box. Thanks a lot and keep up the good service”

The Stem 5 star review on 11th March 2022

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“The plants are much nicer than I thought they would be.”

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The Stem is rated 4.9 based on 4,918 reviews