The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new plants (Barney and Felicity)are soooooo good and make me soooo happy. Thanks, The Stem!”

Helpful Report

“Absolutely beautiful and high quality plants. Everything arrived healthy, and I've been pleased with how the plants have held up. Customer service responses are always quick and helpful. I do wish delivery dates were sooner -- but this is a small business. I do appreciate that delivery is doorstep, with minimal or no packaging, thus reducing waste/recycling. Will definitely continue ordering from The Stem!”

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“Two beautiful plants received!”

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“all plants came in great condition :)”

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“Great website, fantastic flowers and superb delivery - what more can you ask for!”

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“Great selection of plants so was easily able to find one suited to the south facing spot I had in mind. Would have liked the option of a speedier delivery tbh, but everything happened seamlessly at each stage of the process from purchase to delivery.”

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“Ordered a lovely Asparagus Fern which came quickly and in great condition – much bigger and fuller than my last one, so very happy. Also ordered a couple of pots which look great and are really nice quality. Very happy.”

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“Bought ZZ plant as a gift. So far, wonderful!”

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“Healthy plants and the look very happy.”

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“I ordered Bonsai and I am super happy with the purchase. Very good price, excellent communication and delivery, and product that matches what you see on the website. I would recommend to my friends and order again.”

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“I bought a beautiful plant from Stem - it’s in excellent condition and looks great in my kitchen. Good service too!”

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“Plants arrived in secure state and in good health. Very pleased”

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“Delighted with the quality, size and health of the plants received. Would definitely buy from you again. Quality, value, and great looking plants. 😊”

The Stem 5 star review on 9th September 2022

Helpful Report

“My first delivery from The Stem and all I can say is wow! Amazing quality plants, absolutely stunning thank you!!! 😊”

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“Beautiful healthy plants delivered promptly in great condition Would thoroughly recommend 🪴”

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“So beautiful. Well packaged and delivery was fast.”

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“Fabulous ! i was over the moon at the size and health of the plant (LF Monstera) amazing prices as well”

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“Great delivery service and beautiful plants.”

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“Got the Lava Umbrella tree as a gift for my sister and it’s brilliant! Arrived on time safely and looking very healthy! Wouldn’t hesitate to recommend or order again. Thanks :)”

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“Plants in lovely condition and packed for postage with great care. Bigger than I expected and I’m delighted with my purchases. They look beautiful!”

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The Stem is rated 4.9 based on 4,918 reviews