The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really liked the plant. It's huge and so beautiful. It was quite cheap for what I actually got. The only thing I am not sure about is the pots. They are not as nice as they look in the photos. Would definitely purchase more plants!”

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“Amazing beautiful plants. Such a quick and seamless delivery service. My new plant looks gorgeous in my room- adding that zen during self-isolation!!!”

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“Thank you - very happy”

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“Perfect healthy plant! Thank you for the amazing service and love the concept!”

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“I only bought pots but have full intention of getting plants from The Stem soon. The pots were lovely, great quality and exactly what I needed.”

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“Have ordered from The Stem a few times now and they are great! The plants are beautiful and well priced, delivery is a breeze and when one of my plants was looking sad they were super responsive with a resolution. Highly recommend!”

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“Happy with my cactus”

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“Ordered from them a few times and delivery is always quick and efficient👌🏼”

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“Very prompt delivery and plants arrived in great condition. Recommend!”

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“Great selection of plants and pots! The team are also very responsive. Had an issue with my address and was able to Facebook message to get this solved! They were quick and helpful. Plant arrived beautifully wrapped too! Very happy with my purchase :)”

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“What an amazing company! Exceptional customer service from genuine, fun-loving people with real passion for what they do. As for the products, great quality plants and beautiful plant pots, all sustainably packaged and personally delivered by an electric van. Couldn't be happier with my purchase, I'll be back for more and recommending you to family and friends. Keep it up!”

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“Very good quality plants and delivery no problems!”

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“Amazing! One of the BEST plant delivery services out there, I'm so happy I found this website through London On The Inside. I've already just placed a second order!”

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“Efficient service and lovely product!”

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“Excellent service. Courteous and fast delivery even during lockdown (all social distancing measures adhered to or exceeded). Beautiful well established plants and lovely high pots (I bought two palms and large pots). Will certainly buy from again and recommend highly. Thank you.”

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“I’m so happy with my Stem purchases. Far better priced than other online places, delivered on time with friendly service, thank you so much, will definitely be buying again from you guys.”

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“Absolutely love my new plants, ordered the Chinese Money Plant & Rubber Plant both with the Tivoli Grey pots. Brilliant condition, delivery driver was amazing. Already recommended this service to all my friends & work colleagues! Will 100% be ordering again soon to add to my growing collection!”

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“Very happy with the delivery and my new plant, which arrived very happy and full of life. Hope I can keep him that way!”

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“Bought a very nice plant, and some lovely pots from Stem and I was surprised how great value they were. Would highly recommend. Shame they don’t do outdoor plants though”

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“Quick, easy and beautiful plants”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews