The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and very pleased with the quality of my plant! Will be buying more!”

Helpful Report

“Plants arrived hand delivered in great shape nice and quick excellent service. Much better than other plant companies. Plants are in great shape. Will use this company going forwards much better than others !”

The Stem 5 star review on 13th August 2021

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“I ordered the ZZ plant and I'm very pleased with it. The customer service is excellent and delivery was prompt. Will be ordering more plants from The Stem when I get a bigger place that can contain more plants!”

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“Such a great company! Excellent quality plant, hand delivered on a date you can select for no extra cost. Eco friendly company, what more could you want! So happy I discovered them! Defo recommend & defo will be buying from again!”

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“Excellent plant, cheaper than others and quick delivery! Thank you!!”

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“Arrived in great condition when expected, would use again”

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“I've taken plant deliveries from The Stem since 2019 and have not killed anything yet. Their quality is superb, their instructions and help guides are easy to follow and their products enhance my life every day.”

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“I like the plant its exactly as described on the website and their service was good. I would absolutely recommend Stem to any one who needs a plant”

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“Well happy with the plant”

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“Amazing plants. Best delivery. Healthy and vibrant plants that exceeded my expectations!!”

The Stem 5 star review on 12th August 2021

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“Lovely beautiful and simple to use website! I bought a parlour palm and it came hand delivered with no packaging on my doorstep. And little scan card to do the basic caring for it. Lovely! Next step is for you to offer venus fly traps”

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“I’d been looking for a purple shamrock plant for ages. The Stem have lovey ones. Just what I wanted. Great price and deliver & communication was spot on. The variegated umbrella plant is fantastic too. I’ll definitely be back and recommend to my friends/family too. Thanks so much 😇”

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“Great service, timely delivery and a lovely plant. I will buy from them again.”

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“I bought a plant as a gift for my sister. It was easy to order and add a gift message. It arrived on time and well packaged. She loves it - thank you!”

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“Affordable and beautiful plants, what’s not to like? It’s important to support small eco-conscious independent businesses, and these guys put all the love and care in it, from sourcing to hand-delivering your orders. No useless packaging, just your plant, delivered to your door!”

The Stem 5 star review on 11th August 2021

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“Good product, quick delivery.”

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“Very happy with my order! Makes a great gift!”

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“Really impressed with my first order! Plants arrived in absolutely minimal packaging, no plastic in sight, and the plants look healthy and really well looked after. Much better than when I went to my local garden centre! Will definitely order from Stem again.”

The Stem 5 star review on 7th August 2021

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“I absolutely love my plants. They are bigger and fuller than I expected. I find most places give you the size the plant “could” grow to, not how big it actually is upon purchase. I found Stem’s size guide to be accurate and am very happy with what I received. I will definitely buy from Stem again. I just need more space.”

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“Quality plants, I've ordered a couple of times and will certainly be ordering again.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews