The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants look nice and health, but soil was exceptional dry, could have been moist.”

Helpful Report

“Really happy with the service. Took quite a while to arrive (over a week), but was worth the wait. Plant was in great condition. Note attached to plant was exactly as I wrote it in the order, and my friend was super happy to receive it. I’ll definitely be ordering from The Stem again. :)”

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“Very happy with The Stem. We ordered an indoor large tree plant. Delivery was on time and the packaging was very good and protective. And the tree itself was great quality. Super pleased. Well done Stem team.”

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“Fantastic. Came quickly, great quality. Really happy with my purchase. ZZ plant has brought life to my bedroom, peace lily has brightened up my desk and snake plant is a breath of fresh air in my living room.”

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“Love my new plants :)”

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“Excellent plants and delivery service”

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“Lovely plants and great service - they have really brightened up my home”

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“Quick delivery. My terrarium looks great, I may have to find space for another...”

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“Excellent service, although slow to respond due to Covid, problem with the plant sorted out very helpfully. Highly recommend! 😃”

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“Excellent service and gorgeous plant (just what I had in mind) and the cherry on the top was the handwritten card. Loved every bit of it 😍❤️😍💚”

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“Very easy ordering and delivery process, thank you for my beautiful new tree!”

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“Absolutely loved my Chinese Money Plant, was so fresh and super cute! X”

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“The plants are stunning - so luscious, especially my money plant! Very reasonably priced and efficiently delivered.”

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“If the Stem did a plant subscription service I would sign right up. It was such a pleasant experience from browsing the website to delivery. And they are reasonably priced”

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“Lovely healthy plants”

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“My order arrived very quickly- the plant was in great shape and came wrapped in recyclable paper instead of plastic, which I loved. Would definitely order another plant from The Stem.”

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“Excellent all around! Hope your selection continues to grow and diversify. Your YouTube video about watering was also quite helpful. All the best to your budding business.”

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“Super user friendly site, with accurate and fast delivery of high quality product and minimal packaging. Would highly recommend!”

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“Loves how beautiful the plant was and the personal note! Thank you”

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“My second order from The Stem, and more beautiful plants to bring happiness!”

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The Stem is rated 4.9 based on 4,918 reviews