The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy :)”

Helpful Report

Thank you so much and we hope you love your plants :)

“Extremely happy with my recent order. Got to choose my time slot - and arrived very punctually. Very friendly driver. My gifts will make fantastic Christmas presents!! Thank you The Stem.”

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Thank you so much :)

“Great customer service and delivery, gorgeous plant”

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Thank-you Claire and we hope the plant was a great gift :)

“Reliable and gracious and sustainable. Perfect Christmas service.”

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Thanks Jessica :)

“Beautiful plants delivered. Ordering was so easy and delivery was quick and smooth. Will definitely use again. Great company!”

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Mylen - thank you so much for your kind review :)

“Very pleased with the Christmas tree we ordered from Stem. It was good size for our room, beautiful tree, and the service was fantastic! After struggling with different delivery service for a couple of months, it was great that the tree was delivered on time! We would definitely recommend Stem! Thank you so much!”

Helpful Report

Thank you so much Alex - we hope you had a fantastic Christmas and are looking forward to seeing you again next year if not before :)

“Impeccable and efficient service combined with a very real sense of purpose. Cannot recommend highly enough”

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Thank-you so much Anthony we were delighted to provide your tree this year and hope to see you again next year if not before!

“Delivery was super easy and arrived on time. I was worried ordering a tree that I wouldn’t get the best option but it’s such a perfect size and shape! Would definitely recommend.”

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Thank you Abbie and we hope to see you next year :)

“We got a lovely looking Christmas tree, delivery man was really friendly and helpful too.”

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Thank you so much Lewis :)

“It’s by far the nicest tree we’ve ever had. The service is so efficient, I love the fact the company is so green. Thank you The Stem - I’ve told everyone how great you are, you have got a customer for life!”

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Thank you so much Clare for your extremely flattering review. We really appreciate your kind words and we can't wait to continue bringing you plant and tree shaped happiness :)

“Great looking Christmas tree and prompt delivery. I’d definitely use The Stem again. Thank you!”

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Thank you so much and we hope you had a fantastic Christmas.

“Wonderful company! Delivered my Christmas tree up three flights of stairs to my door. Selected one of their smaller trees for me to fit in my flat. Better priced and much more helpful than all the competitor companies I looked into. Beautiful Christmas tree!”

Helpful Report

Thank you so much for your very kind review and we hope to see you next year if not sooner if you would like any houseplants :)

“Very happy with our beautiful tree! Great delivery and very good value for money.”

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Thank-you, we hope you had a terrific Christmas and we hope to see you again next year!

“Sensational service”

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Thank you!!!

“Really great service!”

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Thank you and thanks for your patience with us and I really hope we see you again next year! Best, James

“Gorgeous tree, easy and friendly delivery - can’t ask for much more than that! :)”

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Thank you Sarah and we hope to see you again next year :)

“Great service!”

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Thank you :)

“We had our tree delivered yesterday and we’re so happy with it in our shop! Lovely full branches and we were helped with getting it into it’s stand. Happily decorating it today. Thank you: we will be back next year!”

Helpful Report

Jo - thank-you so much for choosing us for your Christmas Tree in your beautiful shop, we are glad you liked our service and we hope you will choose us again next year!

“Quck and easy process. Lovely tree.”

Helpful Report

Thank-you so much for choosing us for your Christmas Tree, we are glad you liked our service and we hope you will choose us again next year!

“Great service - perfect tree”

Helpful Report

Thank-you so much for choosing us for your Christmas Tree, we are glad you liked our service and we hope you will choose us again next year!

The Stem is rated 4.9 based on 4,918 reviews