The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, the plant was delivered in top condition. Will be buying more! :)”

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“The plant is beautiful”

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“Lovely plant and great delivery”

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“Awesome plant delivered on my door step 👍”

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“Beautiful plants! These palms were delivered with a seamless, timely handoff. It was helpful to have a time frame of when to expect delivery.”

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“Beautiful plants !!”

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“friendly and reliable service. 100% recommend 100% genuine”

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“Amazing plants, amazing service, thank you so much!!”

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“Incredibly happy with my order from The Stem! I ordered a cast iron plant and parlour palm and they were both in amazing condition. Delivery was fantastic too. Would highly recommend, and will be getting my next plant(s) from The Stem!”

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“Ordered 1.5m money tree from the stem. Great delivery service, great quick customer service, perfect tree, and very helpful to give quick advice. Definitely recommend The Stem to anyone.”

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“I ordered a plant to be delivered as a present for my sister in law. Service was excellent and she was really pleased with the plant and pot, thank you”

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“Plants arrived on time and are great (Peace Lilly and Parlour Palm) Loved the email which followed shortly after delivery with a video of how to look after the plants. I bought these plants for my daughter as a flat warming gift, she had no idea how to look after plants so the video was really helpful. I would highly recommend The Stem and will be a return customer.”

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“Lovely plant and good service!”

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“Great service and beautiful plants!”

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“Amazing service, amazing product, amazing team! :)”

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“Plants delivered perfectly and with add-ons which were an unexpected surprise. Very happy with the service and definitely will be ordering more in the future!”

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“Best online plant retailer”

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“THE STEM! It is a wonderful to know a small team could bring so much joy to my home (and yours).!. Personal delivery, but someone you feel is working hard just to bring a homely feel to your home. I look forward to finished my plants needs with Stem!”

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“Beautiful plants, packed with care and lots of advice online on how to care for them. Will order again.”

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“Great selection of plants and a very clear website. The collections were really useful in helping decide which plants to choose (I wanted pet friendly plants). Delivery was exactly as expected, with minimal packaging, and the plants are perfect. I will definitely recommend The Stem and will order again.”

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The Stem is rated 4.9 based on 4,918 reviews