The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service.”

Helpful Report

“I was so delighted to receive my plant in a simple paper wrapper; wrapped like a gift which it was, to myself. I loathe those large cardboard boxes that ‘other’ companies use — always such a pain to dispose of when you are a flat dweller! I can report my plant is settling in well and now resides in a fabulous 1970’s yellow and green German ceramic pot. Thank you very much”

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“Gorgeous plant. Great service.”

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“The plant is beautiful and bigger then I thought. We love it! The guy who delivered it was very friendly too.”

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“My plant arrived as promised in beautiful condition”

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“Great plants and service!”

The Stem 5 star review on 22nd January 2021

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“Plants good condition, they arrived at the time promised, by someone who was very pleasant, despite awful weather! Thank you, good luck.”

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“Great plants”

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“Lovely plants, look bigger and more established that I thought they would. Driver was lovely and the delivery comms were clear”

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“The plants brought some life and nature inside in a time when we can't go outside much. Thank you”

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“Staff kind, delivered as planned,. Beautiful indoor plant”

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“Really friendly and prompt service! Had a really clear delivery message from Maddie and the quality of the plants is gorgeous. Properly sized and really good value compared to other places. Would highly recommend!”

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“Thanks hand delivery from someone at the company was a lovely touch and I really appreciated it! My Chinese money plant has lifted the energy in my room abs brought some much needed life to it. Thanks so much!”

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“Excellent choice of house plants with clear, informative descriptions. Was so easy to pick the right one for my desired spot. Absolutely love the simple (for novices like me) care instructions too. Delivery was swift and arrived in perfect condition. I don’t think I could get the same plant for less anywhere else either. Would not hesitate to make The Stem my first stop for future houseplants for me or as presents for others. Also checked out from the website links to YouTube videos on care - really helpful, short, sweet and all I needed.”

The Stem 5 star review on 21st January 2021

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“Very efficient”

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“Beautiful plants and great service”

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“Beautiful plant. Delivered by a v friendly lady. Everything was good quality and good communication throughout.”

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“A great plant as described, fast and efficient delivery. I will buy again.”

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“Loving it, thank you!”

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“Brilliant service, very helpful staff and beautiful plant, that’s lovely you😊”

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The Stem is rated 4.9 based on 4,918 reviews