The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great plant, excellent quality, delivered safely”

Helpful Report

“Hello , ordered two plants from yourselves , paid extra for 70cm for the Calathea , which was a standard 45cm and has frost damage . Order was for Malcolm Westbrook LE16 7GU Paid good money for standard plants”

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“Well packed. Plant pots where just as I hoped and show of my plant's beautifully.”

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“My plant arrived in perfect condition. Gorgeous healthy plant, would definitely buy again”

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“Great experience with The Stem. All my plants came in high quality packaging so no damage to anything. The plants all looked good from what I know (beginner house plant parent). I had a query and someone got back to me very fast and gave me very helpful knowledge and information. Highly recommended.”

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“Fantastic healthy plants received. They added joy to my humble abode. Delivery was quick and smooth.”

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“Ordered these for my mum. She loves them- they were packaged beautifully and great quality plants. The note was also a nice touch. I will be ordering again when needed. Thank you!”

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“The Stem is amazing! Quick no fuss delivery, well packaged, quality of the plants always outstanding. Having problem with one of them, having contacting them, they have send me a voucher so I could buy another (or 2 actually) :)”

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“Plants arrived in good condition and better than expected. Quick delivery. They have really brightened up the office space.”

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“Very pleased with dried flowers. They were really well packaged and arrived promptly. I felt like a valued customer, which is unusual these days.”

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“Beautiful delivery! Plants are gorgeous! And it was great to welcome them into our home. Thanks for caring for them 💕”

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“The plants arrived on time and they looked exactly as in the pictures, even though there were slight damages due to the transportation, it doesn't affect much how they look. They give a lot of vibrancy to the room. I love it!”

The Stem 5 star review on 27th January 2023

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“Beautiful plants, so healthy, best online plant purchase I have ever made - wouldn't shop anywhere else.”

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“Very beautiful plants like the picture And it arrived on time Thank you”

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“Great service, price and speed of delivery! I would 100% recommend and be back for more of my houseplant needs! Thank you!”

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“Nuce plants delivered Thank you”

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“Beautiful plants!”

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“I’m just in love with my new babies ❤️ I both two plants with two recommended pots and everything came wrapped perfectly with care. I will buy it again for sure. Thanks Stem Team!”

The Stem 5 star review on 21st January 2023

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“The plants were great very healthy and great size carefully delivered will be buying more”

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“Beautifully healthy plants, very pleased with them”

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The Stem is rated 4.9 based on 4,918 reviews