The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised and healthy plant!”

Helpful Report

“Quick service and the plant was delivered in excellent condition. Would definately use again.”

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“Absolutely gorgeous bird of paradise hand delivered by the stem! Excellent communication and service throughout! Only sorry I wasn’t there when the delivery arrived to thank them!”

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“Great products and delivery. I will buy from The Stem again.”

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“James came to hand deliver a gorgeous giant bird of paradise. Super friendly guy, beautiful plant, super friendly plant, beautiful guy.”

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“Super quick delivery! Great value for money... would highly recommend!!”

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“Brilliant and sustainable!”

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“Really pleased to be able to use Stem to order a plant to be delivered for my sister in her birthday. Some systems a little clunky (be good to streamline so that people are not getting emails addressed to the person they are gifting the plant to) but my sister loved the plant so a happy customer!”

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“I would really recommend Stem. Huge range of plants and accessories. Good prices and speedy so very. Really happy with my new addition. Caroline, London”

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“Was super pleased, plants arrived in great condition and in the promised size. Quick delivery and amazing value. Already placed a second order :)”

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“Amazing service! Super simple to book in a slot which have way more availability than the other sites that I searched. Ordered a medium kentia palm and it was huge!! Will be back ASAP”

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“Excellent condition plants beautifully presented with really friendly and cheerful staff. Very happy.”

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“Brilliant quality plants. Fast delivery. Highly recommended!”

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“Excellent quality, fast delivery. HIghly recommend.”

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“Very happy with my new plants. Delivered very promptly and they are exactly as advertised (perhaps even better)”

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“Speedy delivery, lovely plant and great to have no packaging!”

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“Pots arrived in good time and condition”

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“Fantastic selection of plants available and delivery was fast with convenient delivery slots- highly recommended!”

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“Plants came well prepared and healthy. Was updated regarding dates and times which I appreciated. The website is very helpful and informative which a beginner like myself appreciates”

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“The pots I ordered are gorgeous, were delivered on time and were incredibly good value. With everyone buying plants during lockdown some companies have really hiked up prices. The Stem is my new go-to for my growing jungle. Keep being fab x”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews