The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely plants in great condition!”

Helpful Report

“Good price, arrived on time and good quality plants.”

Helpful Report

“Great plants and efficient service! Happy customer👍”

Helpful Report

“Excellent quality plants, great range of affordable planters, useful tips and information delivered in a cheerful and engaging manner, with good communication. Happy plants and ‘parents’!”

Helpful Report

“Thanks for my lovely purple shamrock. I bought the recommended pot, which is gorgeous but quite big for the plant.”

Helpful Report

“We've recently made the switch from fresh flowers to plants and couldn't be happier with the service The stem has provided. The greenery, in particular the aloe vera, matches our décor perfectly and adds an element of calm to our treatment rooms. If we weren't a clinic I'd be hanging plants from the ceiling everywhere! Thank you The Stem, we'll be back for more :)”

The Stem 5 star review on 15th September 2021

Helpful Report

“Ordered 2 plants and one pot. They all look fantastic and very pleased with them.”

The Stem 5 star review on 13th September 2021

Helpful Report

“Ordered a fiddle leaf fig tree and was worried it wouldn't be great as was a lot less expensive than other places. It arrived quickly and looks great! The pot is also nice. I will definitely use The Stem again.”

The Stem 5 star review on 12th September 2021

Helpful Report

“I bought two plants from The Stem which I am absolutely delighted with. They are beautiful and great quality, much better than other similar plants I found at two garden centres. One of the nicest aspects was the ability to purchase from a small, local company. They were delivered on the day expected and the delivery driver was professional and friendly. I cannot recommend highly enough and will definitely be purchasing from the Stem again.”

Helpful Report

“The team arranged delivery at my convenience and everything arrived in great condition. The plants are vibrant and healthy. I appreciate the care instructions available to customers too.”

Helpful Report

“Fantastic service…the plants have transferred my house into a ‘home’. I’ve combined the plants with Feng Shui to create harmony in my home, thank you so much.”

Helpful Report

“I had a great experience with The Stem - my order arrived on time, was delivered with great care and the plant and pot are both gorgeous! The next time I want to buy a plant, this is definitely the first place I'll look, and I'll be recommending them to family and friends as well. Thanks for the lovely plant and all the best! :)”

Helpful Report

“Beautiful healthy plant delivered on time. I look foward to it growing up!!, and being with me for ages.”

Helpful Report

“No complaints whatsoever, arrived as planned, delivered by a very friendly girl and really happy with the plants which arrived in perfect condition. Will shop again here!”

Helpful Report

“Absolutely in love with my money tree! The quality of the plant, the wonderful service and that lovely smile of the delivery person when I opened the door, it just made my whole week! If there were 10 stars, I would give them all! Thank you guys! 😊”

The Stem 5 star review on 11th September 2021

Helpful Report

“There was great communication and service. Highly recommend it”

Helpful Report

“GreT service, quick, good price”

Helpful Report

“Such a beautiful plant!! Absolutely love the gorgeous condition my banana plant is in. To top it off it even had a pup already growing!!”