The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful service, fantastic follow up and gorgeous plant. Couldn’t ask for more thank you.”

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“Excellent plant, very well packaged. Thank you”

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“Love my bird of paradise plant”

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“Lovely healthy plant .Well packaged,arrived promptly .”

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“Excellent quick service, great quality plants and pots and fantastic value.”

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“Great! Thanks so much”

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“Great plants but size of pots for some of the plants was not great so will have to rebuy.”

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“Good quality plants and excellent customer service”

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“Great webpage! Easy to browse and check out. Used if from overseas to buy a present for a friend in London and everything was a bliss 😍💐”

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“Plant arrived promptly and well packed. Lovely plant and in excellent condition. Would recommend seller.”

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“Amazing service and great products! I had an issue with a plant that didn’t do well and the team was quick with good advise to take care of it and even issued a voucher to get a replacement without any questions”

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“Lovely, healthy plant, quick & careful delivery - highly recommended!”

The Stem 5 star review on 26th June 2022

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“Plants were delivered promptly and they look very healthy! The team at The Stem clearly take good care of then”

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“I ordered the Flaming Sword and a Peace Lily. The peace Lily was the exact same price as Tesco so I know for sure they are not over charging for their beautiful plants. The peace Lily came full of life and well cared for compared to the limp ones found in the supermarket. The sword is just as striking in real life as the website pictures. Delivery arrived on time and came with no unnecessary packaging. Very happy and would recommend.”

The Stem 5 star review on 25th June 2022

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“I am over the moon with my beautiful new plants. I bought my first indoor tree through The Stem too, and I'm very happy with their service and quality of plants. Keep up the brilliant work, and I am already looking at more plants for my next purchase.”

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“Excellent service, my alocasia zebrina arrived promptly in fine condition and now stands proudly on my kitchen windowsill.”

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“Really lovely plants at reasonable prices and delivered quickly.”

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“Lovely, healthy palm as described. Very good communication and reliable service with courier leaving the plant where I asked, as well. Nice, personalised follow-up email to check I am happy. I will be a regular customer 😊”

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“Very happy with the quality of the plant I received. It’s been three weeks since I purchased the 90cm fiddle leaf and with new growth, it is now over 100cm. I plan to purchase another one!”

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“Very straightforward order and delivery expenses and my husband was very happy with his father’s day gift. Lovely presented in terms of the flowers and packaging. Would definitely order again”

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The Stem is rated 4.9 based on 4,918 reviews