The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

Write Your review

Tell us how The Stem made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful healthy plants and an excellent friendly service.”

Helpful Report

“So impressed with the plants when they arrived, couldn't be happier. I'll definitely be buying more. Thank you”

Helpful Report

“i buyed twice from you guys and and i’m very happy with the products and the care that the plants 🪴 have been delivered!”

Helpful Report

“Amazing service! Plants are in great condition, delivery was on time! If you are a plant lover the stem is your place!”

Helpful Report

“Everything arrived on time, immaculate condition, and all looking healthy! Couldn't be happier with all the new additions, will definitely be ordering again soon!”

Helpful Report

“Bought as a gift and recipient was very happy! High quality and great delivery!would highly recommend.”

Helpful Report

“Really happy with my order. Plants gave a instantly positive vibe to the house. Most friendly delivery as well. Will recommend to everyone.”

Helpful Report

“The plant is gorgeous and in amazing condition. My only negative is I'm not sure how long this was left on my doorstep as no one seemed to knock!”

Helpful Report

Hi there, Thank you for your kind feedback, we greatly value any feedback that our customers have for us, and we use this to improve upon the service that we offer! Our drivers usually knock unless requested otherwise. Apologies this did not happen on this occasion. Best Wishes, Lana

“I bought 5 plants from the The Stem which all came in a healthy condition! I was impressed as I booked a 12 - 8pm delivery slot however my plants actually arrived very promptly just before 12 which meant I didn't have to wait in my flat all day. Was also very happy with the minimal and eco-friendly packaging for the plants.”

Helpful Report

“Great value and door step delivery”

Helpful Report

“The plants were gorgeous, the golden pothos was so much more than I was expecting! Delivery was also timely”

Helpful Report

“It’s so good”

Helpful Report

“I bought a beautiful shark fin plant & a lovely pot. I’ll definitely be buying from here again”

Helpful Report

“Great plant and delivery! Very fast and professional. Thanks!”

Helpful Report

“Lovely plants and pots - delighted 😀”

Helpful Report

“Amazing plants and really excellent customer service! :)”

Helpful Report

“Lovely plants thank you!”

Helpful Report

“Plants are gorgeous! Very healthy and look just as great in person as they did online. Whole ordering and delivery process was very easy.”

Helpful Report

“Great service!”

Helpful Report

“Brilliant! Love my new plants. Delivery was swift, and even when I’d made a mistake with my address, they got in touch to correct it and I had my plants by the end of the day.”

Helpful Report

The Stem is rated 4.9 based on 4,918 reviews