The Stem Reviews

Name: The Stem
Rating: 4.91

4.9 Rating 4,918 Reviews

98 %

of reviewers recommend The Stem

4.9

Based on 4,918 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Stem:

London’s sustainable online garden centre. Plant-shaped happiness direct to your door.

Visit Website

Email:

info@thestem.co.uk

Location:

London, ,
E10 7QP

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The Stem 5 star review on 3rd April 2023

1031

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products that are reasonably priced. Plants are unique and well packaged. Had a minor issue with my order and James had this resolved swiftly. Very happy with my new plants.”

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“I’ve now purchased from Stem 3 times and the quality and health of their plants are excellent! They are delivered quickly and with care, and their prices are extremely reasonable. If you are looking for beautiful plants for your home I cannot recommend them highly enough!”

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“smooth purchase from start to end”

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“absolutley brilliant company. my mostera was delivered in good time, well packaged and without damage, will definatley be buying form this company again.”

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“I bought 3 plants - they are excellent quality. Good communication throughout and delivery was prompt. Would definitely recommend and will buy from again. Plant information on their website is top class.”

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“Really great service! Got my plants in perfect condition :)”

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“The bonsai tree I ordered is great. The tree was delivered by hand i.e. without a box, so was in pristine condition. I really thought this level of service was superb!”

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“I was very impressed with my order, only downside being the big leaf monstera, was in fact a regular monstera with less fenestration than pictured 🌿✅💜”

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“Lovely plant and swift delivery Great service”

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“My 2 plants have arrived looking healthy, well packaged and as ordered. All sales and aftercare info was top notch, I will deffo use the Stem again. Thanks!”

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“James was really good with communication and amended an invoice for me promptly without question even though the error was on my part. The variety of plants is outstanding and the quality when delivered superb Would recommend to family and friends”

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“I love my new plants, excellent quality and they look so good!!!”

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“I am super happy with my plants - they arrived in fabulous condition and now I have a massive peace lily and a baby banana tree cheering up my space. Definitely a treat! I've tried a few different online plant shops and The Stem is one of my favourites.”

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“Superb service and plants 😃”

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“I thought it's the best plant shop based on my 1st order. However, they are not consistent.”

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“Very fast delivery, the plant was well wrapped and the plant was of great quality!”

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“Good quality cacti at reasonable prices.”

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“Good delivery time and great quality product. Would definitely buy again!”

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“Great service lovely plants 👍💙”

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“Was delivered on time and well packaged. The plants arrived healthy and undamaged”

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The Stem is rated 4.9 based on 4,918 reviews